Great place to stay, walking distance to everything we wanted to see.
Your Room : Exceptional
Hotel Staff : Excellent
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
21 hours ago
Hi, We are happy to see you had a great 5 star stay. Thank you for sharing insights on the Homewood Suites by Hilton Montreal Downtown. Best, AAA North Penn.
The bed had a sag in the middle which was disappointing! the Hotel room service was too expensive. The bar/restaurant had a bad odor upon walking in that distracted us from wanting to sit down so we...
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Your Room : Poor
Hotel Staff : Exceptional
Hotel Public Spaces : Substandard
Hotel Cleanliness : Substandard
Hotel Location : Substandard
AAA Travel Advisor
AAA Travel
15 days ago
Hello, As a member service organization, your feedback is very valuable. Thank you very much for taking the time to rate your experience. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com.
Regards, AAA North Penn.
Hello, Happy to hear you had a 5-star stay! Your insight will help members like you as they make hotel reservations with AAA. Regards, at AAA North Penn.
they had trouble finding the reservation made through the AAA travel website but after that was resolved it was a very nice stay
Your Room : Exceptional
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
17 days ago
Hello, Thank you for your feedback. We apologize the hotel had trouble locating your reservation but we are glad it was resolved and happy to hear your stay was very nice. Your insight will help members like you as they make hotel reservations with AAA. Regards, at AAA North Penn.
The hotel could use a deep clean and many things needed to be fixed. Said non smoking room but it reaked of cigarette smoke.
Your Room : Substandard
Hotel Staff : Good
Hotel Public Spaces : Excellent
Hotel Cleanliness : Substandard
Hotel Location : Excellent
AAA Travel Advisor
AAA Travel
28 days ago
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, AAA North Penn.
Only one working light in parking lot, fell in a hole in the grass median. The bathroom door stuck, recessed toilet paper holder fell out every time you pulled from the roll, sliding front doors had...
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Your Room : Poor
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Excellent
AAA Travel Advisor
AAA Travel
1 month ago
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear that the parking lot and room were unsatisfactory. We appreciate you taking the time to share your review regarding your stay. Please know your insights will help other members as they make hotel decisions on AAA.com.
Best, AAA North Penn.
The hotel was perfect for our needs. Centrally located, friendly and helpful staff, clean and comfortable room. The onsite restaurant was especially good - delicious food, great selections and...
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Your Room : Excellent
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
AAA Travel Advisor
AAA Travel
1 month ago
As a member service organization, your feedback is valuable. We appreciate you taking the time to share insights on your stay and are glad the hotel was a perfect fit for your trip!
Regards, AAA North Penn.
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