How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

You Garden Reviews

http://www.yougarden.com

EXCELLENT

Service

4.3

Product

4.3

8,716

1,510

828

475

1,110

12,639

ratings over the past year

Displaying all 221,449 reviews

Trusted Customer

Feefo Verified

12 years ago

Very helpful staff, prompt with replying to emails and always on hand to give sound…

Very helpful staff, prompt with replying to emails and always on hand to give sound advice on plants purchased from them

Product reviews

Date of purchase: 14/08/2013

Trusted Customer

Feefo Verified

12 years ago

If we had any problems with any of the plants ordered they were refunded promptly.…

If we had any problems with any of the plants ordered they were refunded promptly. Or we were offered an exchange

Product reviews

Date of purchase: 15/09/2013

Trusted Customer

Feefo Verified

12 years ago

good service

Product reviews

Date of purchase: 25/06/2013

Trusted Customer

Feefo Verified

12 years ago

excellent delivery time ,well packaged, will recommend to friends.

Product reviews

Date of purchase: 03/10/2013

Trusted Customer

Feefo Verified

12 years ago

No problems, very efficient

Product reviews

Date of purchase: 26/06/2013

Trusted Customer

Feefo Verified

12 years ago

very pleased, items always well packed

Trusted Customer

12 years ago

great service and value for money plants

Product reviews

Date of purchase: 24/09/2013

Trusted Customer

Feefo Verified

12 years ago

Excellent speedy service

Product reviews

Date of purchase: 12/09/2013

Trusted Customer

Feefo Verified

12 years ago

Very quick and reliable great service

Product reviews

Date of purchase: 17/09/2013

Trusted Customer

Feefo Verified

12 years ago

Easy to order, service good, delivery good.

Product reviews

Date of purchase: 06/10/2013

Trusted Customer

Feefo Verified

12 years ago

Very good service.

Product reviews

You Garden

12 years ago

Sorry to hear that. There are a large number of factors that could have affected the performance of the product, as it relies on naturally occurring microbes to break down the organic matter in the pond. We recommend re-dosing after 3-4 weeks if there is no visible improvement, bearing in mind to keep an eye on any fish to ensure they have enough oxygen. Sean yougarden ltd

Date of purchase: 17/07/2013

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

You Garden Reviews

Pair of Hellebore 'Hybridisers Mix' 3L potted plantsMore reviews of this product (7)View product websiteArrived but plants not in very good condition. They have been planted but not really grown. A bit disappointed.

Hardy Trailing Pansy Friolina Collection x 12 Jumbo Plug PlantsMore reviews of this product (9)View product websiteArrived promptly and in very good order

Scardy Cat (Coleus Canina) x 12 Jumbo Plug PlantsMore reviews of this product (4)View product websitewere all dead on arrival

Dwarf Patio Buddleia Chip collection - red, white & blueMore reviews of this product (9)View product websitesmaller than I thought but I will grow into them

Bio Pond Clear ULTRA Treatment Kit for Medium Ponds (25,000L) with 2 Free Nitrate testsMore reviews of this product (21)View product websiteHave used this product before, very satisfied

Collection of 3 Colouful leaved Hardy Acer Shrubs in 9cm potsMore reviews of this product (32)View product websiteexcellant, and lovely colours

15" Large Easy Fill Hanging Basket Buy One Get One Free (= 2 baskets)More reviews of this product (241)View product websiteJust what I wanted

Collection of 3 Colouful leaved Hardy Acer Shrubs in 9cm potsMore reviews of this product (32)View product websiteNo Problems whatsoever great service great product many thanks

Two Pairs of ByPass SecateursMore reviews of this product (2)View product websiteReally good secateurs very good value for money

Bio Pond Clear ULTRA Treatment Kit for Small ponds (12,500L) with 2 Free Nitrate TestsMore reviews of this product (66)View product websiteI'd rate this between good and poor. The product was not particularly effective but was better than nothing.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?