How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

You Garden Reviews

http://www.yougarden.com

EXCELLENT

Service

4.3

Product

4.2

8,758

1,522

841

477

1,119

12,717

ratings over the past year

Displaying all 221,638 reviews

Trusted Customer

Feefo Verified

12 years ago

Dealt with my queries very efficiently

Product reviews

Date of purchase: 10/10/2013

Trusted Customer

Feefo Verified

12 years ago

One plant of a pair was smaller than the other but was replaced promptly with…

One plant of a pair was smaller than the other but was replaced promptly with no quibble.

Product reviews

Date of purchase: 08/08/2013

Trusted Customer

Feefo Verified

12 years ago

Will be pleased to use this company again

Product reviews

Date of purchase: 09/09/2013

Trusted Customer

Feefo Verified

12 years ago

Efficient and palms arrived in very good condition

Product reviews

Date of purchase: 23/07/2013

Trusted Customer

Feefo Verified

12 years ago

Excellent

Product reviews

Date of purchase: 16/09/2013

Trusted Customer

Feefo Verified

12 years ago

prompt

Product reviews

Date of purchase: 06/10/2013

Trusted Customer

Feefo Verified

12 years ago

service is fairly good - but excellent for prompt delivery

You Garden

12 years ago

Most probably due to poor transit. Order replaced FOC. Will YouGarden Ltd

Product reviews

Date of purchase: 10/10/2013

Trusted Customer

Feefo Verified

12 years ago

it was ok

You Garden

12 years ago

Full instructions are provided on each pack and we'll answer any questions on request. Bio Pond Clear will not make algae, green water or blanketweed worse, although it may turn the water brown before clearing - this is printed in the FAQs on the pack. Sounds like this pond needed more time... Will YouGarden Ltd

Product reviews

Date of purchase: 15/08/2013

Trusted Customer

Feefo Verified

12 years ago

excellent service

Product reviews

Date of purchase: 04/08/2013

Trusted Customer

Feefo Verified

12 years ago

I was very impressed with the customer service. Unfortunately one of the plants arrived damaged and…

I was very impressed with the customer service. Unfortunately one of the plants arrived damaged and it was replaced immediately, no fuss, no return of the plant. It was made very easy.

Product reviews

Date of purchase: 30/09/2013

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

You Garden Reviews

Easy Fill Hanging Baskets - Set of 4 x 12"More reviews of this product (34)View product website

Phoenix canariensis 80-100cm tallMore reviews of this product (4)View product websiteGood value for money

15" Large Easy Fill Hanging Basket Buy One Get One Free (= 2 baskets)More reviews of this product (241)View product websiteVery good service

Pair of Hardy Canary Island Date Palms (Phoenix canariensis) 0.8-1M tallMore reviews of this product (32)View product websiteReally pleased with these plants excellent value

15" Large Easy Fill Hanging Basket Buy One Get One Free (= 2 baskets)More reviews of this product (241)View product websiteBrill!

Primrose Husky F1 Mixed 66 trayMore reviews of this product (3)View product websitethere so tiny only hope they all survive !!

Trailing Pansy 'Cool Wave F1 Mixed' - 66 MaxiplugsMore reviews of this product (5)View product websitemy plants, well 40 of them died within a few days but You Garden replaced them immediately which was excellent

Groundcover Rose 'Flowercarpet Scarlet' 3L potMore reviews of this product (5)View product websitenice strong plant

Pair of Italian Cypress Trees 1.2-1.4M tallMore reviews of this product (38)View product websiteThey were a good size and in healthy condition.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?