I am sorry you didn't like the shawl. The light unbound edging finish on this shawl is actually intentional and we have tried to show it in the images and in the description, but clearly we didn't succeed, for which I apologise.
I have now updated our description to clarify it. I hope we can meet your expectations better in future.
Regards
Harry Mayman
The item I ordered was out of stock, the Wool Company were very good informing me when the goods would be in and sending them quickly once they had arrived. Had a conversation with a very helpful...
I decided to invest in a new duvet ( as I already have the under cover and a pillow) one day and it was there by the next. I was given a slot for delivery which I could change if it was not...
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.