Merchant Logo

Planet Rail Reviews

Rated
Exceptional
Service
5
/5
Product
4.8
/5

5

4

3

2

1

32

1

0

0

0

33

ratings over the past year

Displaying all 879 reviews
SM
Smith
At present in Venice.
8 years ago
Date of purchase: 25/01/2016
What Smith said about Planet Rail:
So far so very good!
So far we're only part way through our holiday but everything has been excellent. All the arrangements have worked and the hotels in Zurich and Venice have been excellent. When our holiday is over...

Read all
0
Share
AN
ANDREW
BIRMINGHAM
8 years ago
Date of purchase: 14/04/2016
What ANDREW said about Planet Rail:
VERY HELPFUL AND PROVIDED GOOD SERVICE BUT A LITTLE SKETCHY ON SOME OF THE FINE DETAIL
0
Share
PE
Peebles
Glasgow
8 years ago
Date of purchase: 14/06/2016
What Peebles said about Planet Rail:
As usual courteous friendly and efficient
We have used Planet Rail on a number of occasions now and will continue to do so. Unfailingly polite and efficient.
0
Share
BR
Bill & Dot Rodham
Knaresborough
8 years ago
Date of purchase: 26/08/2016
What Bill & Dot Rodham said about Planet Rail:
Great end to end service, with additional details and support from their ever helpful staff.
We received excellent service from our first initial enquiry, through the booking and payment phase and of course to the arrangements for the holiday itself. We gave Planet Rail some initial thoughts...

Read all
Product reviews

0
Share
HO
Hoyle
Cheshire
8 years ago
Date of purchase: 27/08/2016
What Hoyle said about Planet Rail:
Italy by train-happy days !
The service provided was excellent. Organised professional friendly. I was really impressed that even when I was away and had a query I got an immediate response . I will most certainly be...

Read all
Product reviews

0
Share
Trusted Customer
8 years ago
Date of purchase: 26/08/2016
Our opera/rail European trip went like clockwork - the only hiccup was when the Eurostar was late and we missed a connection. Planet Rail sorted out a new connection without any problems for us. All...

Read all
Product reviews
0
Share
Trusted Customer
8 years ago
Date of purchase: 26/08/2016
Thoroughly recommended
Very competent administration, a well thought out suggested itinerary and wonderful hotels. Couldn't have asked for more.
Product reviews

0
Share
DT
Dina thorpe
Lewes
8 years ago
Date of purchase: 23/08/2016
What Dina thorpe said about Planet Rail:
On the right track all thetime
Everything went like clockwork. As I wastravelling on my own I was a bit apprehensive of making the right connections but it worked perfectly.
Product reviews

0
Share
Trusted Customer
8 years ago
Date of purchase: 23/08/2016
Grand Tour of Italy
Very professional and easy to 'leave the detail in their hands'.
Product reviews

0
Share
AF
Andrew Faley
Whitley Bay, Tyne and Wear
8 years ago
Date of purchase: 23/08/2016
What Andrew Faley said about Planet Rail:
Planet Rail: friendly, efficient and reliable!
Planet Rail provided a friendly, efficient and reliable service throughout the planning and event of our holiday. Presented with definite dates and a general idea of where we wanted to visit, within...

Read all
Product reviews

0
Share
About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
Read all
The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Planet Rail
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.