How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Moss Reviews

http://www.moss.co.uk

EXCELLENT

Service

4.6

Product

4.6

9,531

1,194

343

241

636

11,945

ratings over the past year

Displaying all 179,181 reviews

Trusted Customer

Feefo Verified

13 years ago

Ordering easy - quick delivery

Product reviews

Date of purchase: 06/08/2012

Trusted Customer

Feefo Verified

13 years ago

my order was dealt with efficiently, and ready for collection as stated. I would use…

my order was dealt with efficiently, and ready for collection as stated. I would use this facility again.

Product reviews

Date of purchase: 01/08/2012

Trusted Customer

Feefo Verified

13 years ago

your customer service is the best I've experienced in a very long time. thank you

Product reviews

Date of purchase: 06/08/2012

Trusted Customer

Feefo Verified

13 years ago

Online was Brill. Shop was a waste of time. Went into Kingston, Surrey branch and…

Online was Brill. Shop was a waste of time. Went into Kingston, Surrey branch and tried on the jacket, had a mark on it. Although already reduced, many of the same design all half price, this...

Product reviews

Date of purchase: 04/08/2012

Trusted Customer

Feefo Verified

13 years ago

fast delivery A1 rate goods.

Product reviews

Date of purchase: 04/08/2012

Trusted Customer

Feefo Verified

13 years ago

Excellent

Product reviews

Date of purchase: 01/08/2012

Trusted Customer

Feefo Verified

13 years ago

No problems

Product reviews

Date of purchase: 01/08/2012

Trusted Customer

Feefo Verified

13 years ago

Excellent service would purchase goods from you again

Product reviews

Date of purchase: 02/08/2012

Trusted Customer

Feefo Verified

13 years ago

Extremely professional service

Product reviews

Date of purchase: 31/07/2012

Trusted Customer

Feefo Verified

13 years ago

have had to order the same jacket on 3 occasions. they keep sending jackets that…

have had to order the same jacket on 3 occasions. they keep sending jackets that appear to have been worn before.

Trusted Customer

13 years ago

i forgot to add that the suit jacket arrived in a plastig bag and without a suit cover. judging from the other comments and feedback from other customers this is not an isolated incident.

Moss Bros

Moss

13 years ago

We are sincerely sorry to read that you feel this way about the way the suit was packaged. We will take your comment on board for future decisions. Thank you for taking the time to write this comment. Kind regards Moss Online Customer Care

Product reviews

Date of purchase: 01/08/2012

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Moss Reviews

STG Royal Blue Pinstripe Formal ShirtView product websiteThis is more of a slim fit shirt rather than a regular fit as advertised.

STG Purple Stripe Oxford Formal ShirtView product websiteThis is more of a slim fit shirt rather than a regular fit as advertised.

Moss Bros Covent Garden Black Ready-Made Silk Bow TieView product website

Moss Bros Covent Garden Black Paisely CummerbundMore reviews of this product (2)View product website

Moss Bros Covent Garden Narrow Pleat Normal Collar Dress ShirtMore reviews of this product (13)View product website

Mens Black & Red Contrast Bow Tie by Moss BrosMore reviews of this product (20)View product website

Moss Bros Regular Fit Satin Notch Lapel Dinner/Tuxedo Jacket BlackMore reviews of this product (53)View product website

Moss Bros shirt in white with 6 pleats and a wing collarMore reviews of this product (52)View product website

Moss Bros Regular Fit Single Pleat Eveningwear Trouser BlackMore reviews of this product (16)View product website

Savoy Taylors Guild Exclusive Regular Fit Ticking Stripe Jacket BlueView product website

Dehavilland Pink Double Cuff Fine Stripe ShirtView product websitenice shirt, affordable price

Mens Shirt by Dehavilland with Double Cuff in Cream Self StripeMore reviews of this product (6)View product website

Dehavilland Regular Fit Non Iron Plain Double cuff Formal Shirt PinkView product website

Daniel Hechter Sky Fine Bengal Formal ShirtView product website.

Daniel Hechter Narrow Stripe Navy Formal ShirtView product website.

Daniel Hechter Royal Bue Micro Stripe Formal ShirtView product website.

Daniel Hechter Black & White Micro Stripe Formal ShirtView product website.

Daniel Hechter Black & White Micro Stripe Formal ShirtView product website

Daniel Hechter Navy Micro Rib Formal ShirtView product website

Daniel Hechter Sky Fine Bengal Formal ShirtView product website

Blazer Tailored Fit Linen Jacket NavyView product websiteLove it, smart or casual. It looks good either way

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?