How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

4Paws Pet Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,205 reviews

Trusted Customer

Galashiels

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

very helpful when i phoned them.

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for your feedback.

I am so happy hear that you were pleased with the service.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Trusted Customer

7 years ago

New insurance

Find easy to understand everything and price was very good compare to other sites.

Craig

4Paws Pet Insurance

7 years ago

Good morning

This is such great feedback - thank you!

It’s great to hear that you were happy with the policy you chose with us here at 4Paws, along with the price too! We want the online application process to be as easy for you as possible and I’m so happy hear that you were pleased with the service you received from us.

Kind regards

Craig

Pet Manager

Trusted Customer

7 years ago

Great Cover & Price

Great price and cover on and an easy to navigate website

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you so much for taking time out of your day to provide us with feedback.

I am so happy to hear that the website was easy to use and that we were able to offer the best deal for you.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Found them in search engine and they were competitive with the price Easy to complete on line 👍

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for your review.

I am so pleased to hear that we were able to offer the right policy and price for you.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Trusted Customer

7 years ago

Uploaded media

View all media (1)

Company it's good I recommended

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for taking your time to provide feedback, we really do appreciate it.

I am so pleased to hear that you would recommend us.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Trusted Customer

7 years ago

Good service.

Easy to navigate website. Would have liked an immediate acknowledgement email to be sent.

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you so much for taking time out of your day to provide us with feedback.

I am so pleased to hear that the website was easy to use.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Excellent cover excellent price

Bought through compare the market. Excellent cover and over 12 pounds cheaper a month than petplan for similar cover

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for your 5 star review.

I am so pleased to hear that we were able to offer the right policy and price for you.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Easy

Quick and easy process, easy to complete the form on line

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for taking your time to provide a 5 star, we really do appreciate it.

I am so happy hear that you were pleased with the online process, and that the website was easy to use.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Trusted Customer

7 years ago

What Trusted Customer said about 4Paws Pet Insurance:

Excellent, straight forward service.

Excellent service with clear, concise information, with a simple and quick application and acceptance process.

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you so much for taking time out of your day to provide us with 5 star feedback.

I am so happy hear that you were pleased with the service, and that the website was easy to use.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Trusted Customer

7 years ago

Really pleased

First time I have insured our Missi with 4Paws, I thought their terms were very reasonable for the cover you get.

James

4Paws Pet Insurance

7 years ago

Good afternoon,

Thank you for your 5 star review.

I am so happy hear that you were pleased with the service, and that we were able to offer the right cover for you and your pet.

Thank you for choosing to insure your pet with us here at 4Paws.

Kind regards,

James Kennedy

Pet Advisor

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo