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4Paws Pet Insurance Reviews

Rated
Excellent
Service
4.5
/5
Product
0
/5

5

4

3

2

1

131

27

3

2

12

175

ratings over the past year

Displaying all 4,130 reviews
SD
Samantha Donegan
2 months ago
Date of purchase: 14/04/2025
What Samantha Donegan said about 4Paws Pet Insurance:
Easy and competitive
Easy and competitive
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Danny
4Paws Pet Insurance
1 month ago
Good afternoon, Thanks for the feedback, we really appreciate it. I am so happy to hear that the website was easy to use and that we were able to offer the right cover for you and your pet, that is fantastic news. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, Danny 4Paws Pet Insurance The Pet Team
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Trusted Customer
2 months ago
Date of purchase: 13/04/2025
Excellent service
I would recommend 4paws pet insurance the process was a breeze and very reasonable
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Danny
4Paws Pet Insurance
2 months ago
Good afternoon, Thank you so much for taking the time to leave us a 5 star review, we really appreciate it. I'm delighted to hear that the process of setting up your insurance was a breeze and that you have been happy with the service so far, that is great news. It's lovely to hear that you would recommend us! Welcome to the 4Paws family! Kind regards, Danny 4Paws Pet Insurance The Pet Team
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Trusted Customer
2 months ago
Date of purchase: 15/09/2024
I am cancelling this as I no longer have a dog
I never received the insurance certificates
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James
4Paws Pet Insurance
2 months ago
Good Afternoon, Thank you for your feedback and I am sorry to hear you are cancelling with us. I have re sent you another copy of your policy documents today via email. Please let us know if you do not receive these and we will send out another copy. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team
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MC
Melissa Connor
2 months ago
Date of purchase: 06/04/2025
What Melissa Connor said about 4Paws Pet Insurance:
Fantastic service. Very straightforward and would highly recommend using 4paws. Honest representation of value for money. As well as peace of mind. Look no further honestly.
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James
4Paws Pet Insurance
2 months ago
Good afternoon, Wow 5 Stars! Thank you so much. I am so happy hear that you were pleased with the service and the value we offer. I am also so glad to hear that you would recommend us. Here at 4Paws we always hope that your pet leads a healthy claims free life. However, should the worst-case scenario happen, you can be safe in the knowledge that we will be here for you every step of the way. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team
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JR
Jon Rowland
Darlington
3 months ago
Date of purchase: 12/03/2025
What Jon Rowland said about 4Paws Pet Insurance:
Really helpful
I communicated via email and phone to get advice re the renewal for my dog insurance policy and found them to be very helpful (Pearl and Andy) highly recommended
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Danny
4Paws Pet Insurance
3 months ago
Good morning, Thank you so much for taking the time to leave us a 5 star review, we really appreciate it! I'm delighted to hear that you were happy with the service provided and I have passed your lovely feedback on to Andy and Pearl. Thank you for choosing to reinsure your pet with us here at 4Paws Pet Insurance. Kind regards, Danny 4Paws Pet Insurance The Pet Team
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Trusted Customer
3 months ago
Date of purchase: 10/03/2025
Quick and easy
Quick and easy to sign up. I was browsing for rabbit insurance and struggling to find a decently priced one. This was my third quote and the best value.
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James
4Paws Pet Insurance
3 months ago
Good afternoon, Thank you so much for your review. I am so happy to hear that the website was easy to use and that we were able to offer a competitive price and policy for you and your pet. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team
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Lorina Warsop
3 months ago
Date of purchase: 10/03/2025
What Lorina Warsop said about 4Paws Pet Insurance:
Very easy to set up
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James
4Paws Pet Insurance
3 months ago
Good afternoon, Wow 5 Stars! Thank you so much. I am so happy to hear that the website was easy to use. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team
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ML
Marco Lima
3 months ago
Date of purchase: 07/03/2025
What Marco Lima said about 4Paws Pet Insurance:
The best pet insurance
Friendly and professional service.
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Pearl
4Paws Pet Insurance
3 months ago
Good morning, Marco, Thank you very much for your kind review! The best pet insurance is high praise, and we appreciate the time you have taken to leave us your feedback. We are very happy to hear that you found our service friendly and professional. We are always glad to hear from you and help you in any way that we can. Our telephone lines 01423 535 040 are open Mondays - Fridays, 9am - 6pm. If you need any help outside of our opening hours, you can request any documents or amendments to your policy on the 4Paws Online Portal for existing customers: https://4paws.co.uk/existing-customers/ You can also visit https://4paws.co.uk/contact/ to submit a query or request straight to our inbox! We're so glad that you've decided to set up a new policy with us! Kindest Regards, Pearl 4Paws Pet Insurance Sales and Renewals Team
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KS
Karen Suffell
3 months ago
Date of purchase: 06/03/2025
What Karen Suffell said about 4Paws Pet Insurance:
Easy to set up reasonable value
Easy to set up however would have liked to have partner named as policyholder also. Rang customer service who named him so he can deal with the policy. Excess and cost seems reasonable for level of...

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Pearl
4Paws Pet Insurance
3 months ago
Good morning, Karen, Thank you for taking the time to leave us a review. We are very glad to see you join us and hear that the set up process was easy with a reasonable value for your policy. I would like to let you know that you can always add authorisation for shared users of the policy over the phone on 01423 535 040, via email through https://4paws.co.uk/contact/, or on through your Customer Portal: https://4paws.co.uk/update-policy-details/add-authority/ We're always happy to help in any way that we can. Please let us know if there is ever anything we can do to improve our services for you or any requirements you would like to make us aware of. Thank you for choosing 4Paws. Kind regards, Pearl Sales and Renewals Team 4Paws Pet Insurance
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TC
Trevor Cherry
Somerset
3 months ago
Date of purchase: 21/02/2025
What Trevor Cherry said about 4Paws Pet Insurance:
Well done
Polite and professional, answered all my questions
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James
4Paws Pet Insurance
3 months ago
Good morning, Thank you so much for your 5 star review. I am so happy hear that you were pleased with the service and that we were able to answer all of your questions. Thank you for choosing to insure your pet with us here at 4Paws Pet Insurance. Kind regards, James Kennedy 4Paws Pet Insurance Pet Team
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About 4Paws Pet Insurance
4Paws Pet Insurance offers an excellent range of products providing you and your pet with different levels of cover to suit all budgets, including products with a 5 Star Defaqto rating.With our pet insurance you’ll always be able to give your pet the care they deserve without having to worry about large, unexpected veterinary bills. Cover from 6 weeks old Pay monthly at no extra cost Vet fees can be paid directly to the vet practice Dedicated Pet Specialists UK based contact centre 24/7 emergency claims line We can pre-authorise claims too! 97% of all claims are settled
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Clarendon House, Victoria Avenue, Harrogate, North Yorkshire, HG1 1JD, United Kingdom
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About 4Paws Pet Insurance
4Paws Pet Insurance offers an excellent range of products providing you and your pet with different levels of cover to suit all budgets, including products with a 5 Star Defaqto rating.With our pet insurance you’ll always be able to give your pet the care they deserve without having to worry about large, unexpected veterinary bills. Cover from 6 weeks old Pay monthly at no extra cost Vet fees can be paid directly to the vet practice Dedicated Pet Specialists UK based contact centre 24/7 emergency claims line We can pre-authorise claims too! 97% of all claims are settled