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1st Class Credit Union Reviews | Customer Service Reviews for https://www.feefo.com/reviews/1st-class-credit-union | Feefo

338 out of 1,950 reviews

Time:

Past year

Mr Vasile Popovici

Manchester

2 days ago

Date of purchase: 30/06/2025

What Mr Vasile Popovici said about 1st Class Credit Union:

No support when needed the most

I had hoped to receive support when I needed it most !!! I’m aware that my financial situation has been a bit inconsistent recently, but I’ve been actively working to get back on track. I applied...

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OliwiaK

1st Class Credit Union

1 day ago

Dear Vasile, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us did not meet your expectations, especially during a time when you were seeking support. We strive to support as many members as possible, Although we must meet certain criteria to ensure that we are acting responsibly, and in line with regulatory requirements. We are sorry that in this case, we weren't able to offer the support you were hoping for. I am happy to contact you to discuss this further.

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S Maxwell

London

2 days ago

Date of purchase: 30/06/2025

What S Maxwell said about 1st Class Credit Union:

1st Credit Union Good So Far

I am very new to the credit union but the service that I've received has ben very good. Good customer service so far. Waiting to see how things are from going forward.

Amy Taylor

1st Class Credit Union

2 days ago

Dear Serena, Thank you for your feedback! We are happy to hear that you were pleased with the service you received from us! 😊-1st Class Credit Union

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Mr Marian Dobre

Chigwell

8 days ago

Date of purchase: 24/06/2025

What Mr Marian Dobre said about 1st Class Credit Union:

Excellent service

Amy Taylor

1st Class Credit Union

2 days ago

Dear Marian, Thank you for this fantastic feedback! We are pleased that you feel the service you received was excellent! 😊-1st Class Credit Union

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Trusted Customer

14 days ago

Date of purchase: 18/06/2025

Great Service!!!

10/10

Amy Taylor

1st Class Credit Union

14 days ago

Dear Member, Thank you for leaving us this 5* review! 😊– 1st Class Credit Union

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Mr Justin Obianwuna

23 days ago

Date of purchase: 09/06/2025

What Mr Justin Obianwuna said about 1st Class Credit Union:

Excellent customer service

Amy Taylor

1st Class Credit Union

21 days ago

Dear Justin, Thank you for this fantastic feedback! We are pleased that you feel the service you received was excellent! 😊-1st Class Credit Union

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Mr Yakob Basher

Watford

23 days ago

Date of purchase: 09/06/2025

What Mr Yakob Basher said about 1st Class Credit Union:

Hi I want to say thank you. The service was excellent.

Amy Taylor

1st Class Credit Union

21 days ago

Dear Yakob, Thank you for taking the time to leave this lovely feedback! We are glad to hear that you are happy with the service you received! 😊-1st Class Credit Union

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Trusted Customer

26 days ago

Date of purchase: 29/05/2025

Amy Taylor

1st Class Credit Union

23 days ago

Dear Member, Thank you for leaving us this 5* review! 😊 – 1st Class Credit Union

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Mr Kevin Berrisford

Manchester

27 days ago

Date of purchase: 29/05/2025

What Mr Kevin Berrisford said about 1st Class Credit Union:

1st class credit union

Very good easy to use app and very good customer skills help is there in time of need

Amy Taylor

1st Class Credit Union

26 days ago

Dear Kevin, Thank you for your feedback! We are thrilled to hear that you were pleased with the service you received from us! 😊-1st Class Credit Union

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Ms Maryann Manahan

27 days ago

Date of purchase: 29/05/2025

Amy Taylor

1st Class Credit Union

26 days ago

Dear Maryann, Thank you for leaving us this 5* review! 😊– 1st Class Credit Union

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Mr Thomas-West

London

27 days ago

Date of purchase: 05/06/2025

What Mr Thomas-West said about 1st Class Credit Union:

Hopeful new customer

The service I received was great, initially i didn’t get the response i wanted but having a chance to appeal has improved my experience and allowed the opportunity to completely improve my financial...

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Amy Taylor

1st Class Credit Union

26 days ago

Dear Tasharne, Thank you for taking the time to leave this lovely feedback! 😊-1st Class Credit Union

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About 1st Class Credit Union

We are a credit union who provide members with the opportunity to save regularly while providing access to affordable finance. Our savings and loans services help thousands of members every year.

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0141 552 8408

Aspire Business Centre, 16 Farmeloan Road, Glasgow, Lanarkshire, G73 1DL, United Kingdom