Protect and provide for your family with 1Life's range of insurance products, including life insurance and funeral cover.
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ratings over the past year
1Life is no longer an active Feefo customer
Displaying all 871 reviews
MM
MISS MPELA
7 years ago
What MISS MPELA said about 1Life:
My bank made a mistake by reversing the wrong debit order my 1life policy, which created a lot of misunderstanding between me, bank and 1life. One of your consultant help me to save my policy.
Product reviews
Date of purchase: 26/04/2019
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Trusted Customer
7 years ago
I've had a good service thus far however I am still waiting for my policy documents to be mailed to me via post if that could be attended I'll be a happy customer
I would like to buy a life cover and life funeralis affordable
Date of purchase: 26/04/2019
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Trusted Customer
7 years ago
Everything seemed to be excellent when talking to consultants, but when I followed up the next day, often things had not been documented and I had to do things again. Although consultants stated they...
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Karen
1Life
7 years ago
Thank you for your valuable feedback, Mrs Heyman. We are always looking to improve our service to customers.
I have sent 4 emails this month requesting urgent assistance regarding my policy. I have received read-reports but no reply to my queries. I bet if I was asking for a new policy, you'd be all over...
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Karen
1Life
7 years ago
We are so sorry to hear about this, Ms de Wet. One of our service consultants will be in touch soonest to assist you in finalising this matter.
Date of purchase: 26/04/2019
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MC
MISS CELE
Pietermaritzburg KZN
7 years ago
What MISS CELE said about 1Life:
They do their debit orders in the correct date .If I miss any of my premiums they SMS me
Product reviews
Date of purchase: 26/04/2019
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MP
MISS PHAKEDI
7 years ago
What MISS PHAKEDI said about 1Life:
They must try to always call back at the requested time because it’s the time I am available to take their call.
Karen
1Life
7 years ago
Thank you for your comment, Miss Phakedi. We will definitely take it into consideration.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.