You have a great package but when I wanted to increase my life cover to 8 million you quoted me a ridiculous amount which double of what I am currently paying
Karen
1Life
7 years ago
Hello Mr Motlhabi, thank you for your feedback. All premiums are risk profile dependent. We have however requested a 1Life sales consultant contact you to ensure you are still sufficiently covered.
Product reviews
Karen
1Life
7 years ago
Hello Mr Motlhabi, thank you for your feedback. All premiums are risk profile dependent. We have however requested a 1Life sales consultant contact you to ensure you are still sufficiently covered.
Date of purchase: 25/04/2019
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MR GYOKOSI
7 years ago
What MR GYOKOSI said about 1Life:
I have been a client for over 10 years, one day I get a call to upgrade my policy, I accept...I spend 30 minutes on the phone (during work time) , I get a visit from a nurse for my physical (during...
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Karen
1Life
7 years ago
We are so sorry to hear about this, Mr Gyokosi. One of our service consultants will be in touch soonest to assist you in finalising this matter.
Date of purchase: 27/04/2019
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MRS MAZIBUKO
Ladyamith
7 years ago
What MRS MAZIBUKO said about 1Life:
I have a problem regarding my policy my daughter is 21 years and my son is 23 years and u have not tell me that i hav to incease the money i pay monthly as u hav stated in your policy and another ...
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Karen
1Life
7 years ago
Thank you for your rating, Mrs Mazibuko. One of our service consultants will be in touch soonest to assist you with your enquiry.
Still haven't received my policy documents after almost 6 months of paying premiums.
Karen
1Life
7 years ago
Sincere apologies, Mr Thebetha. We will arrange for your documentation to be sent to you as soon as possible.
Date of purchase: 27/04/2019
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Trusted Customer
7 years ago
It is good
Karen
1Life
7 years ago
Thank you, Mr Mabobo. How can we improve our service to you to increase the rating from a 3 to a 4 or 5? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.