I was called by one of ur agents to change a few things on my policy 2018. Then agent said I would receive a call from to do tests and nothing happened. My account was debited with the new amount and...
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Karen
1Life
7 years ago
Hello Miss Mrudula, we are very sorry to hear this. One of our customer services representatives will be in touch with you soonest to assist.
Date of purchase: 29/04/2019
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MISS DLAMINI
7 years ago
What MISS DLAMINI said about 1Life:
I don't feel important to them as a client,
Karen
1Life
7 years ago
Hello Miss Dlamini, we are very sorry that you feel this way. How can we improve our service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
Product reviews
Karen
1Life
7 years ago
Thank you for the positive rating :)
Date of purchase: 29/04/2019
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MR MMOLA
Polokwane
7 years ago
What MR MMOLA said about 1Life:
I enjoyed the explanation of the policy n yes i still can buy rrom them.i also recommend it to my Family n friends.
You fail to respond on our e- mails on time. Debit orders, fail to debit on the date of agreement.
You can fix this two points.
Karen
1Life
7 years ago
Hello Mr Shiba, we are very sorry to hear this. A customer services representative will be in touch to assist with your enquiry.
Product reviews
Karen
1Life
7 years ago
Thank you for your feedback, Mr Shiba. We hope you will be happier with our funeral product once a customer services representative gets in touch to assist you.
Date of purchase: 29/04/2019
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Trusted Customer
7 years ago
I rated you 5stars because I haven't experience difficulties with you?
Date of purchase: 29/04/2019
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Trusted Customer
7 years ago
Your customer service is very good and you know how to handle us. Your products are reasobable
The most efficient service ever. The kindness I received from the consultant is unmatched 🏆. And we were told we qualified for a tombstone...
Product reviews
Date of purchase: 29/04/2019
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Trusted Customer
7 years ago
The service via phone its very good and understandable its my pleasure,
Date of purchase: 28/04/2019
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Trusted Customer
7 years ago
I am very angry as you are debuting my bank account before the agreed date this causing me to go into a minus with my bank I suggest you call me ASAP or else I’m taking this to social media
Karen
1Life
7 years ago
Sincere apologies for this, Mrs Allison. A customer services representative will be in touch soonest to assist you with this.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.