Have always been nothing but efficent and helpful with all my dealings
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Αξιόπιστος πελάτης
11 years ago
While the old Wotif website may look less attractive it was easier to navigate. My…
While the old Wotif website may look less attractive it was easier to navigate. My searches were for Sydney and I found the new website slower and less functional.
Also the new website looks like...
Διαβάστε περισσότερα
Wotif Australia
Wotif
11 years ago
We’re sorry to hear you don’t like our new design. Our new look brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.
0
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Αξιόπιστος πελάτης
11 years ago
Easy to use and good coverage of accommodation even in the country.
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
I noticed the webpage has changed since I last used Wotif. I used to get a…
I noticed the webpage has changed since I last used Wotif. I used to get a "Tax Invoice" with Wotif's ABN Number and GST component in the email. I didn't get it this time.
If this is going to the...
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0
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Αξιόπιστος πελάτης
11 years ago
It is a great booking service; easy to follow and use. I love the Mystery…
It is a great booking service; easy to follow and use. I love the Mystery Deals!
0
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Αξιόπιστος πελάτης
11 years ago
I have called three times & expecting call back from WOTIF byt nothing yet - very…
I have called three times & expecting call back from WOTIF byt nothing yet - very disappointed
regards
w picken
Wotif Australia
Wotif
11 years ago
We’re really sorry to hear that our level of service didn’t meet expectations. I’ve shared your feedback with our priority escalation team, and someone will get in contact as soon as possible.
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Αξιόπιστος πελάτης
11 years ago
But could be better. not as easy to use now. can't see all listings and…
But could be better. not as easy to use now. can't see all listings and dates available like before.
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Disgusted! !!
Disgusted! !!
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. If you faced a particular issue throughout the booking process, we'd love to hear about it to help us improve. Please get in touch with our customer support team at https://www.wotif.com/service/ so we can assist.
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
I have still not received feedback on my refund request
I have still not received feedback on my refund request
Wotif Australia
Wotif
11 years ago
We're sorry to hear about the delay. Could you kindly get in contact with us at https://www.wotif.com/service/ so we may look into this further.
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Preferred how the old website had the grid of individual night prices and hotels! Perhaps…
Preferred how the old website had the grid of individual night prices and hotels! Perhaps you could give consumers a choice of how their information comes up? Like the old grid form or a total price...
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
