Used wotif several times, no problems except the non- cancellation clause.
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Whilst there was an initial problem with my recent booking (Mildura accommodation) booking, I was…
Whilst there was an initial problem with my recent booking (Mildura accommodation) booking, I was pleased that it was solved quickly
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Fantastic day excellent
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
I preferred the old method of booking through Wotif. However I did like the fact that…
I preferred the old method of booking through Wotif. However I did like the fact that no booking fee was added to the motel rate.
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Hassle free service that just does the job
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
easier to use, however PAYMENT options could be a little clearer, maybe each option in…
easier to use, however PAYMENT options could be a little clearer, maybe each option in bold.
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
I needed to cancel a motel booking as I'm now going to be staying with a…
I needed to cancel a motel booking as I'm now going to be staying with a friend. I called Wotif, got through to the (offshore) call centre quickly, and the agent was helpful. Of course would prefer a...
Διαβάστε περισσότερα
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Like the new look. Easy to navigate
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
It's really difficult to book for a family. The search results can be very confusing.…
It's really difficult to book for a family. The search results can be very confusing. Every time I have booked for family I have to call the hotel and sort the foldaway bed as there is always a...
Διαβάστε περισσότερα
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. Apologies for the issues you had when trying to book a family room. Often rates and fees associated with extra bedding are subject to change at the hotels discretion, making it quite difficult to always list these options in full on the website. Rest assured, we're working towards a resolution and hope to see this fixed in the near future.
0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
my first time using Wotif and I was very dissappointed. I had a gift voucher…
my first time using Wotif and I was very dissappointed. I had a gift voucher to use after finding a property and going to book it wouldn't accept th voucher, no reason was given. So I rang, only to...
Διαβάστε περισσότερα
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re really sorry to hear that your customer service experience wasn’t as expected. We’re working hard to ensure our team provide great service, but recognise we can't get it right every time. If you’d like us to look into your booking further please contact us via https://www.wotif.com/service/ and our team can investigate.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
