Unable to print a receipt. Some language barriers with the Indian call center with them…
Unable to print a receipt. Some language barriers with the Indian call center with them not understanding my needs. Required two calls to the center. Told unable to help me getting a receipt. This is...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re really sorry to hear that your customer service experience wasn’t as expected and apologise for not being able to issue a tax invoice. We’re working hard to ensure our team provide great service, but recognise we can't get it right every time. If you’d like us to look into your booking further please contact us via https://www.wotif.com/service/ and our team can investigate.
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
I preferred the old website layout. It was much easier to navigate. I don't understand the…
I preferred the old website layout. It was much easier to navigate. I don't understand the need to change things that work well. The concept of "a fresh look" is just a sales ploy by those who sell...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Just another big corporation, self obsessed while telling the world what a fabulous job it…
Just another big corporation, self obsessed while telling the world what a fabulous job it is doing.
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We apologies if you experienced any issues during your booking. If you'd like to get in contact with us to escalate any concerns, please do so via https://www.wotif.com/service/.
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Gave up on hotels own website as not registering and not answering phone so went…
Gave up on hotels own website as not registering and not answering phone so went to Wotif. Found same hotel at better price within minutes - easy to navigate and change preferences. Easy to book....
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0
Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Easy website to read and book with.
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
it was easy to use, and had good information on the hotels in the area…
it was easy to use, and had good information on the hotels in the area i was looking for. I love the new look and feel. Well done!
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Quick and efficient! Thank you
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
It's frustrating when I cannot book more than 6 months ahead, but otherwise good.
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Found much easier to navigate and book compared to other sites eg "booking.com"
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Κοινοποίηση
Αξιόπιστος πελάτης
11 years ago
Was happy with Wot if Taree worst hotel I have ever stayed in.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
