Hi. Thank you for taking the time to leave your feedback.
We're sorry to hear that you found the subscription aspect unclear. Our product forms and terms do explain that this item is part of an ongoing collection, with details of future deliveries and pricing provided before an order is placed. However, we appreciate that this may not have been as clear as it could have been for you.
We value your comments and will share your feedback with our team as we continually review how we present this information to customers. If you require any assistance with your account or collection, please don't hesitate to contact our Customer Services team, who will be happy to help. Sally
Ημερομηνία αγοράς: 02/07/2026
0
Κοινοποίηση
MJ
Mr S Jeeva
Επαληθευμένη από το Feefo
GBR
2 months ago
Τι είπε ο Mr S Jeeva για The Westminster Collection:
Top Class as always when dealing with this company.Kept up to date with delivery details and any delays were forwarded to me.
I recommend anyone to deal with this company - I really liked that when I...
Διαβάστε περισσότερα
Sally
The Westminster Collection
2 months ago
Hi. Thank you so much for your wonderful review!
We're delighted to hear that you've had another positive experience with us. It's great to know that you found our delivery updates helpful and that any delays were communicated clearly. We're especially pleased that our Customer Services team has been able to resolve your queries efficiently and quickly.
Your recommendation means a great deal to us, and we truly appreciate your continued support. We look forward to serving you again soon! Sally
100% very good service we used to buy now we can’t afford it so we stopped buying it the queen coin is Awesome thank you for sending us can my sister in law order one
Κριτικές προϊόντων
Christian Evans
The Westminster Collection
3 months ago
Thanks for your 5-star product rating. You're very welcome!
Kind regards,
Christian
Hi. Thank you for your wonderful review! We're so pleased to hear that you found your experience brilliant from start to finish. We hope you enjoy your Harry Potter medals, and we really appreciate you taking the time to share your feedback. We look forward to welcoming you back again soon! Sally
Hi, I'm sorry you haven't received your Gruffalo's Child 50p. Although it was dispatched, it appears to have gone astray in transit. I've emailed you directly to discuss whether you'd prefer a replacement or a refund, and I hope we can resolve this for you promptly.
Kind regards,
Christian
Κριτικές προϊόντων
Christian Evans
The Westminster Collection
3 months ago
Hi, I'm sorry you haven't received your Gruffalo's Child 50p. Although it was dispatched, it appears to have gone astray in transit. I've emailed you directly to discuss whether you'd prefer a replacement or a refund, and I hope we can resolve this for you promptly.
Kind regards,
Christian
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
