Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

WarmeHaus Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για {{merchantUrl}} | Feefo

Εμφάνιση όλων των 365 κριτικών

Trusted Customer

7 years ago

Τι είπε ο Trusted Customer για WarmeHaus:

Quick delivery

Κριτικές προϊόντων

Ημερομηνία αγοράς: 07/02/2019

Trusted Customer

Port Talbot

7 years ago

Τι είπε ο Trusted Customer για WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

Διαβάστε περισσότερα

Κριτικές προϊόντων

Ημερομηνία αγοράς: 05/02/2019

Αξιόπιστος πελάτης

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Αξιόπιστος πελάτης

7 years ago

Thank you for your acknowledgement.

Κριτικές προϊόντων

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Ημερομηνία αγοράς: 29/01/2019

Αξιόπιστος πελάτης

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

Διαβάστε περισσότερα

Ημερομηνία αγοράς: 04/01/2019

Αξιόπιστος πελάτης

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Ημερομηνία αγοράς: 27/12/2018

Trusted Customer

7 years ago

Τι είπε ο Trusted Customer για WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Κριτικές προϊόντων

Ημερομηνία αγοράς: 27/12/2018

Trusted Customer

Milton Keynes

7 years ago

Τι είπε ο Trusted Customer για WarmeHaus:

Great Product, great price

Ημερομηνία αγοράς: 20/12/2018

Trusted Customer

7 years ago

Τι είπε ο Trusted Customer για WarmeHaus:

Good info

Recommended

Κριτικές προϊόντων

Ημερομηνία αγοράς: 16/12/2018

Trusted Customer

Streetly

7 years ago

Τι είπε ο Trusted Customer για WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

Διαβάστε περισσότερα

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Κριτικές προϊόντων

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Ημερομηνία αγοράς: 10/12/2018

Trusted Customer

7 years ago

Τι είπε ο Trusted Customer για WarmeHaus:

Excellent service

Superb quick service

Κριτικές προϊόντων

Ημερομηνία αγοράς: 10/12/2018

Δεν έχετε λάβει πρόσκληση αξιολόγησης;

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

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Bergen 1800 x 500mm Straight Chrome Heated Towel RailΠερισσότερες κριτικές για αυτό το προϊόν (3)Δείτε τον ιστότοπο του προϊόντοςNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailΠερισσότερες κριτικές για αυτό το προϊόν (4)Δείτε τον ιστότοπο του προϊόντοςAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel RailΠερισσότερες κριτικές για αυτό το προϊόν (4)Δείτε τον ιστότοπο του προϊόντοςOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel RailΠερισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric RadiatorΠερισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailΠερισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςGood product and fast service delivery

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;