Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Εξυπηρέτηση
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βαθμολογίες κατά το προηγούμενο έτος
Utility Point δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 302 κριτικών
JO
Joanne
5 years ago
Τι είπε ο Joanne για Utility Point:
All sorted with ease.
0
Κοινοποίηση
RI
Ricky
5 years ago
Τι είπε ο Ricky για Utility Point:
It was so easy to switch they did it all for me and so quick. Kept to there word and saved me money what more could you ask for thanks.
0
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
Baker
Simple transactions and excellent price
0
Κοινοποίηση
ST
Stephen
5 years ago
Τι είπε ο Stephen για Utility Point:
Great
Great service
0
Κοινοποίηση
Αξιόπιστος πελάτης
5 years ago
They charged you less in the beginning end of contact you will be in huge debt so carful my last supplier was charging me £65 pm end of contracts i was in debt £200 utility point charging me £61pm ...
Διαβάστε περισσότερα
India
Utility Point
5 years ago
Hi there, we're sorry to hear this. The direct debit is calculated based on the annual usage figures provided to us when you sign up. Unfortunately, if the figures are incorrect or estimated this will affect the direct debit amount however, as long as we receive monthly readings we can review your payments. Please also check your online portal as the debt figure you have quoted is incorrect, you can see your updated balance on your main log in page and under "Your Statements" tab. Thank you, Utility Point.
2
Κοινοποίηση
WA
Wayne
5 years ago
Τι είπε ο Wayne για Utility Point:
Painless and a good saving. Thankyou
0
Κοινοποίηση
CH
Charlie
Gateshead
5 years ago
Τι είπε ο Charlie για Utility Point:
Cheaper, affordable price for duel fuel
Created a cheaper duel fuel price, instead of being ripped off by British Gas. Over £450 in credit with former company, who when switched charged over £300 for moving. An absolute disgrace.
0
Κοινοποίηση
SH
Sharel
5 years ago
Τι είπε ο Sharel για Utility Point:
EXCELLENCE!
Excellent service and prices
0
Κοινοποίηση
GE
George
5 years ago
Τι είπε ο George για Utility Point:
Great tariff.
Offered a great renewal tariff, I did check it on comparison sites and came out nearly top except for a couple of companies never heard of.
0
Κοινοποίηση
RO
Robert
5 years ago
Τι είπε ο Robert για Utility Point:
Reading meters is almost impossible where they are located. When wll be getting smart meters to allow easier access?
India
Utility Point
5 years ago
Hi Robert, we are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potentialThank you, Utility Point.
RO
Robert
5 years ago
Thanks for letting me know, however, I am 71 years of age and partially sighted and having to lie on the floor to see my gas meter puts me at risk of falling as I'm not too steady on my feet and live alone. Is there something you could do something to help please, perhaps a repeater gauge?
India
Utility Point
5 years ago
Hi Robert, please go to our website and complete our Priority Service Register form. This will allow us to arrange meter reading visits every 3 months for an engineer to go and collect a reading on your behalf. Thank you, Utility Point.
https://www.utilitypoint.co.uk/psr/
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.