Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Κριτικές Cruise Megastore /Travel Megastore

Εμφάνιση όλων των 2,186 κριτικών

Αξιόπιστος πελάτης

9 years ago

Helpful

Helpful and gave us lots of options, catered to what we wanted and our changes without a hassle..

Ημερομηνία αγοράς: 29/12/2016

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Cruise Megastore /Travel Megastore:

I left numerous messages once cruise was booked as the beverage package was...

I left numerous messages once cruise was booked as the beverage package wasn't listed on my booking, it took 3 days for this to be responded to and 6 days to get a response

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear of the delay in response. I understand that this was during the Christmas/New Year holiday period. While I understand not hearing back from us straight away can be frustrating, once we returned from the public holiday I can see that you were emailed and advise the drinks package was added to your booking. We are sorry for any inconvenience this may have caused you, however we are glad your booking is all ok and we look forward to sending you on a fantastic trip.

Ημερομηνία αγοράς: 29/12/2016

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Cruise Megastore /Travel Megastore:

found the person l was dealing with very helpful and pleasant.

Helpful with the information, pleasant to speak to.

Ημερομηνία αγοράς: 30/12/2016

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Cruise Megastore /Travel Megastore:

i want a refund i have been given incorrect information on more than one occasion. I work in hospitality and will be telling everyone not to use you people

Ημερομηνία αγοράς: 29/12/2016

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Cruise Megastore /Travel Megastore:

Service was great. Cant fault it. Only dissapointment is that as soon as w...

Service was great. Cant fault it. Only dissapointment is that as soon as we booked deals came out with the $1 drink packages. We are not sure whether to puchase a drinks package as they have bad...

Διαβάστε περισσότερα

Ημερομηνία αγοράς: 12/12/2016

Αξιόπιστος πελάτης

9 years ago

Excellent service by Cruise Megastore

Mikayla was very helpful and efficient

Ημερομηνία αγοράς: 28/11/2016

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Cruise Megastore /Travel Megastore:

Excellent

The person we dealt with was very helpful, paid attention to our needs and was courteous .Great to do business with.

Ημερομηνία αγοράς: 16/12/2016

Αξιόπιστος πελάτης

9 years ago

A bit confusing as I was offered. 2 for years deal by a salesperson then to...

A bit confusing as I was offered. 2 for years deal by a salesperson then told by another I couldn't get that deal for the trip I wanted

Ημερομηνία αγοράς: 09/12/2016

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Cruise Megastore /Travel Megastore:

Still not fixed

Many mistakes on names first time used travel agent for cruise will go direct as usual next cruise

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear that your first experience with us was not a smooth one. One of our team members will be in contact with you shortly to ensure everything is all in order with your booking now and answer any further questions you may have.

Ημερομηνία αγοράς: 25/11/2016

Trusted Customer

9 years ago

Τι είπε ο Trusted Customer για Cruise Megastore /Travel Megastore:

10/10

Julie quirk did the booking for me,profesional and curtious-i was treated respectfully! strange to say,but its a rare trait to get good service.thanks megastore,you were cheaper than my usual booking...

Διαβάστε περισσότερα

Ημερομηνία αγοράς: 07/12/2016

Δεν έχετε λάβει πρόσκληση αξιολόγησης;

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Μάθετε περισσότερα για τη Feefo

Cruise Megastore /Travel Megastore Κριτικές

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;