Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Top Villas Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για https://www.feefo.com/reviews/top-villas | Feefo

Αξιόπιστος πελάτης

7 years ago

Top VIllas = Top service

We booked through top villas lots of times and always received great service Our last stay was at reunion resort 95 and the property wasn’t up to scratch so We called Tom at top villas who resolved...

Διαβάστε περισσότερα

Κριτικές προϊόντων

Ημερομηνία αγοράς: 24/05/2018

3

Αξιόπιστος πελάτης

7 years ago

We used SO much time finding exactly the house we wanted at Reunion Resort. We transfer the whole amount to you a long time ago. You then sent us a confirmation. All in good order...BUT NO Now....2...

Διαβάστε περισσότερα

Tom Mannings

Top Villas

7 years ago

I am very sorry to hear this. A member of the Top Villas team will be in touch with you today to discuss this further and find a resolution.

Αξιόπιστος πελάτης

7 years ago

I am really looking forward to that. The relocation houses you offered is not nearly as good in condition and location:( Such a disappointment! It is so difficult for us to find the right house at this late time 😞 You put us I sure a bad situation! And you gave us no reason for cancelling the house we booked and paid for a long time ago! The most important thing is trust between a client and agent. We recommend one house we would be happy to be relocated to ( non of the other houses you have for our long stay of over 2 weeks is interesting) But we got no response on that house. If you are not able to meet our expectations, you can give us a refund. But know that you really put us in the worst situation at the late time 😞

Αξιόπιστος πελάτης

7 years ago

Thank you so much Tom Scott! for helping us our with a beautiful house and new location in Reunion Resort. You really did everything in your power to make us happy, and we are truly grateful for helping us out. Now we are back on track again with our soon to come vacation in Reunion Resort. We will be happy to use your services again! Thank you!

Κριτικές προϊόντων

Tom Mannings

Top Villas

7 years ago

I am very sorry to hear this. A member of the Top Villas team will be in touch with you today to discuss this further and find a resolution.

Αξιόπιστος πελάτης

7 years ago

I am really looking forward to that. The relocation houses you offered is not nearly as good in condition and location:( Such a disappointment! It is so difficult for us to find the right house at this late time 😞 You put us I sure a bad situation! And you gave us no reason for cancelling the house we booked and paid for a long time ago! The most important thing is trust between a client and agent. We recommend one house we would be happy to be relocated to ( non of the other houses you have for our long stay of over 2 weeks is interesting) But we got no response on that house. If you are not able to meet our expectations, you can give us a refund. But know that you really put us in the worst situation at the late time 😞

Αξιόπιστος πελάτης

7 years ago

Thank you so much Tom Scott! for helping us our with and beautiful house a new location in Reunion Resort. You really did everything in your power to make us happy, and we are truly grateful for helping us out. Now we are back on track again with our soon to come vacation in Reunion Resort. We will be happy to use your services again! Thank you!

Ημερομηνία αγοράς: 24/04/2018

1

TC

Trusted Customer

8 years ago

Τι είπε ο Trusted Customer για Top Villas:

Disney Land

I would recommend using Top Villa, excellent service!

Κριτικές προϊόντων

Ημερομηνία αγοράς: 09/03/2018

2

TC

Trusted Customer

8 years ago

Τι είπε ο Trusted Customer για Top Villas:

It was very simple and nice

Megan Vickers

Top Villas

8 years ago

Hi Ricky,

Thank you for the review, we are delighted you had an enjoyable stay.

Hope to see you again soon!

The Top Villas Team

Ημερομηνία αγοράς: 18/04/2018

1

Αξιόπιστος πελάτης

8 years ago

Timely responses to my inquiry.

megan@thetopvillas.com

Top Villas

8 years ago

We are really pleased to hear you had a great experience booking with us.

Hope to see you again soon!

The Top Villas Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 16/04/2018

0

TC

Trusted Customer

Hampton, va

8 years ago

Τι είπε ο Trusted Customer για Top Villas:

Smooth booking process

Ricardo was very helpful and patient while helping me book our vacation tental.

megan@thetopvillas.com

Top Villas

8 years ago

Hi Regina,

We are delighted to hear you had such a great booking experience and hope you have an equally enjoyable vacation!

Best wishes,

The Top Villas Team

Ημερομηνία αγοράς: 17/04/2018

0

Αξιόπιστος πελάτης

8 years ago

Very efficient, prompt and friendly service.

megan@thetopvillas.com

Top Villas

8 years ago

Thank you for your positive feedback! We are really pleased that you have been impressed with our service.

Hope you have a great holiday!

The Top Villas Team

Ημερομηνία αγοράς: 17/04/2018

0

Αξιόπιστος πελάτης

8 years ago

Very responsive to questions and inquires

megan@thetopvillas.com

Top Villas

8 years ago

I am delighted to hear that! We really appreciate your kind feedback.

Best wishes

The Top Villas Team

Ημερομηνία αγοράς: 13/04/2018

0

TC

Trusted Customer

8 years ago

Τι είπε ο Trusted Customer για Top Villas:

Very user friendly

megan@thetopvillas.com

Top Villas

8 years ago

Hi Cathy,

We really appreciate your positive feedback!

Best wishes,

The Top Villas Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 14/04/2018

0

Αξιόπιστος πελάτης

8 years ago

Excellent service et superbes villas !

Pour la deuxième fois je viens de réserver avec top villas. Le service est impeccable et les villas sont magnifiques et bien entretenues !

megan@thetopvillas.com

Top Villas

8 years ago

Nous sommes ravis que votre expérience avec nous a été si parfaite. Nous apprécions vraiment vos commentaires aimables!

Nous espérons vous revoir très prochainement.

The Top Villas Team

Ημερομηνία αγοράς: 11/04/2018

0

Top Villas Κριτικές

95Περισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςReunion resort 95 is run down and requires a full makeover and clean Best advice is to book a difference property as it’s not worth 1 STAR

A stay in Reunion Resort 931Περισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςBeautiful, quiet, and easy access!

A stay in Cape Coral 13Περισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςI liked the description and pictures of the home.

A stay in Storey Lake Resort 79Περισσότερες κριτικές για αυτό το προϊόν (1)Δείτε τον ιστότοπο του προϊόντοςVery informative and easy to understand

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;