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Tick Travel Insurance Κριτικές

Ονομαστική τιμή
Εξαιρετικό
Εξυπηρέτηση
5
/5
Προϊόν
5
/5

5

4

3

2

1

2

0

0

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2

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 2,458 κριτικών
CR
Craig
Sydney
1 year ago
Ημερομηνία αγοράς: 06/04/2024
Τι είπε ο Craig για Tick Travel Insurance:
Waste of time and money. No documents a week after purchase. Poor service.
Poor service. Over one week waiting for my travel documents, System down. Multiple emails Phone call and left on hold for over forty minutes. Promised documents within twenty four hours. Still...

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Κριτικές προϊόντων

11
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 03/04/2024
I have not been sent my policy documents. Not when I purchased it subsequently when I used the support contact
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David Mayo
Tick Travel Insurance
1 year ago
Hi there, I am sorry to hear about your experience. We have recently migrated our systems and this might have impacted your access to policy documents. Can you please send us an email to info@tickinsurance.com.au or call us on 1300 235 444 so that our team can re-send your documents? Regards, Anna
Αξιόπιστος πελάτης
1 year ago
Thanks Anna, I did as you suggested and emailed last week. I did follow up today. I am now waiting for a reply. I hope the team can get to it soon. I suspect it was not the best idea to have a discount code marketing exercise shortly before a systems upgrade. Perhaps marketing by should work with IT to avoid this in future. This promotion has backfired on marketing in several ways with the code not working and now the system not sending policy documents
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David Mayo
Tick Travel Insurance
1 year ago
Thank you, I will escalate your feedback to senior management. Regards, Anna
Αξιόπιστος πελάτης
1 year ago
Hi Anna, Policy document received Thankyou for escalating.
4
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 03/04/2024
Great service.
More than excellent. I’m 84 and don’t have a computer and printer, so they sent me all the details by post at a cost to them of $2.60. And on top of that gave me advice as to how to manage it without...

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3
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 01/04/2024
Easy to navigate
Prompt emails once insurance was purchased, I’ll update review once I’ve been overseas
1
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 31/03/2024
On line
1
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 30/03/2024
Looking good -so far
Uncomplicated sign up- let’s hope it’s as easy to make a claim if I need
1
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 30/03/2024
Quick and easy insurance.
Beautiful quick done in minutes with a quick reply and confirmation 🙂
Κριτικές προϊόντων
1
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 30/03/2024
Buying is easy with Tick with travel insurance
The person guided me clearly with my travel insurance purchase, which made it so easy to follow.
1
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 28/03/2024
The options were comprehensive. I was happy with the prices and what they covered.
0
Κοινοποίηση
Αξιόπιστος πελάτης
1 year ago
Ημερομηνία αγοράς: 26/03/2024
Κριτικές προϊόντων
0
Κοινοποίηση
Πληροφορίες για την εταιρεία Tick Travel Insurance
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Level 11, 60 Carrington St, NSW, Sydney, 2000, Australia
Award

Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Tick Travel Insurance