Inspiring and empowering customers to read, learn, create and play
Εξυπηρέτηση
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 269,282 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
Would recommend the word for their excellent service and good quality books
Ordered the books and they arrived when stated and were well packed. Granddaughter was delighted and loved every single book
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
Amazing value
Amazing value
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
Bring back online shopping!!
Discrimination against disabled people.
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I do apologise that you are no longer able to shop online with the Works.
Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun.
Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
Wonderful shop.
Ordered on line. No problems. My order came promptly, nicely packaged with no damages. Very good service and excellent value for money spent.
0
Κοινοποίηση
JW
Jennifer Wood
Επαληθευμένη από το Feefo
GBR
4 months ago
Τι είπε ο Jennifer Wood για The Works:
Delivery Service closing down
I was please with the good I had ordered. HOWEVER I was sorry that you are stopping your postal delivery service as I am 80 years old and find it difficult to get into your shop in Devizes to find...
Διαβάστε περισσότερα
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
Having stop online shopping NONE
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I do apologise that you are no longer to shop online with The Works.
Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun.
Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Κοινοποίηση
DF
Dean Foskett
Επαληθευμένη από το Feefo
GBR
4 months ago
Τι είπε ο Dean Foskett για The Works:
Questionable
Informed all the way. Dispatch time was slower than what I would of expected but at the cost of waiting an additional two days. Quality of the book was questionable - label was placed over spine and...
Διαβάστε περισσότερα
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
Bring the website back
The shops are always great but it's frustrating now that they don't all carry the same books and I have to go to multiple stores to find what I'm looking for. I think the decision to get rid of the...
Διαβάστε περισσότερα
0
Κοινοποίηση
BC
Bekah Corrin
Επαληθευμένη από το Feefo
GBR
4 months ago
Τι είπε ο Bekah Corrin για The Works:
Stickers stuck to front cover… why?!
Received my book with a sticker on the front that wouldn’t come off properly so left a big sticky mess of glue and paper stuck to the front cover! Why put stickers on books?!!?
0
Κοινοποίηση
SB
Stephen Brierley
Επαληθευμένη από το Feefo
GBR
4 months ago
Τι είπε ο Stephen Brierley για The Works:
The works
Very reasonable prices good selection of things to do and good books at a very good price.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.