I am delighted with the service I have received from the team at the Diamond Store. eExtremely easy to deal with and the speed of service is second to none.
The Diamond Store
The Diamond Store
14 years ago
Thank you very much for taking the time to leave this feedback glad to hear that our customer service team impressed you all of the team are very dedicated and due strive to impress. Sorry to here about the chain being unsuitable I can understand a thicker chain being a more sensible with a tiny one grasping at mummy. Congratulations on the birth of the little one. We hope to see you back at The Diamond Store again soon.
Kindest Regards
Michelle
Was worried that the item I ordered would not arrive on time as I ordered it so late, but the folks at TDS managed to get it to me two days before hand!
The Diamond Store
The Diamond Store
14 years ago
Thank you for your feedback Shuhel we look forward to seeing you again at The Diamond Store soon.
Kindest Regards
Michelle
Thanks for your feedback and sorry to hear how you feel.
I know that the pendant wasn't as you hoped for however hopefully our speedy refund didn't cause you any more delays.
Kid regards
Michelle Harris
All very good except the lady who rang me back had my name and surname the other way round and gave me a bit of fright as she could not locate me in the electoral register. However she was apologetic...
Διαβάστε περισσότερα
The Diamond Store
The Diamond Store
14 years ago
Thank you very much for your feedback and once again please do accept my apologies the name confussion was completely my fault. We look forward to seeing you again soon with out any confussion this time !
Kindest Regards
Michelle
I am sorry yo hear about the mark on your ring, I know that my colleague Debbie is working hard to resolve this for you.
I am sure we will get this sorted as soon as possible.
Kind regards
Michelle Harris
The Diamond Store
The Diamond Store
14 years ago
I am sorry yo hear about the mark on your ring, I know that my colleague Debbie is working hard to resolve this for you.
I am sure we will get this sorted as soon as possible.
Michelle Harris
I received the incorrect ring size and was expected to send it back even though it was a gift for my finacee. I am disappointed that after 3 weeks of waiting, and the money that I spent, that the...
Διαβάστε περισσότερα
The Diamond Store
The Diamond Store
14 years ago
I know it's disappointing and I can imagine how your fiancée feels.
As soon as we found out our mistake we contacted you to put it right and again I can understand from your girlfriends perspective why she is loathe to change the ring after wearing it for a week.
It was a simple mistake that of course we are more than happy to rectify for you, have a think about it and let us know how you both feel in a day or so.
Kind regards
Michelle Harris
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.