By improving the quality of the goods you are selling. The Moschino leggings I purchased in April are full of small holes which have appeared for no discernible cause.
I expected better.
Mollie
Tessuti
5 years ago
Hello,Thank you for your review.I am sorry to hear that you are unhappy with the quality of your recent purchase!I would like to thank you for your feedback as ultimately it helps us to improve.Should you wish to discuss anything further in relation to this please do not hesitate to email us on: onlinereviews@tessuti.co.uk quoting reference: #11743983 in the subject.We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.Many thanks.Mollie,Tessuti Online Review Team
Κριτικές προϊόντων
Ημερομηνία αγοράς: 15/04/2020
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Excellent service, super speedy delivery, great communication
Κριτικές προϊόντων
Ημερομηνία αγοράς: 25/04/2020
0
Κοινοποίηση
NH
Nicole Hind
6 years ago
Τι είπε ο Nicole Hind για Tessuti:
First order and item came wrong size and totally different shoes , so not a great start .
Mollie
Tessuti
5 years ago
Hello Nicole,
Thank you for your review.
I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.
Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.
Many thanks.
Mollie,
Tessuti Online Review Team
My experience is turning out to be a nightmare! Not only did I order an item and see it for half the price in another firm. I INSTANTLY tried to cancel the order less than 30mins after ordering...
Διαβάστε περισσότερα
Mollie
Tessuti
5 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.
Many thanks.
Mollie,
Tessuti Online Review Team
Hello Brian,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We value your custom highly and really hope to see you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
Κριτικές προϊόντων
Ημερομηνία αγοράς: 23/04/2020
0
Κοινοποίηση
LB
Lyndsey Buchanan
6 years ago
Τι είπε ο Lyndsey Buchanan για Tessuti:
Very happy with my purchase
Κριτικές προϊόντων
Ημερομηνία αγοράς: 23/04/2020
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 years ago
Did not arrive !
Mollie
Tessuti
5 years ago
Hello,
Thank you for your review.
I am sorry to hear that you did not receive your order.
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope to see you again soon.
Many thanks.
Mollie,
Tessuti Online Review Team
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
