Tenon Tours creates personalized trips that connect you to the best of Europe.
Εξυπηρέτηση
4.8
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80
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 749 κριτικών
KE
Kevin
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Kevin για Tenon Tours:
Everything from the accommodations, to our driver, and the suggestions of what to see and experience were top notch. Couldn’t have had a better week.
Elizabeth
Tenon Tours
4 years ago
Thank you for taking the time to leave a review about your trip to Ireland with Tenon Tours! I have passed your feedback along to your Travel Specialist Rachel as well. We appreciate you choosing to book with us and hope to work with you again in the future.
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Κοινοποίηση
DE
Deborah
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Deborah για Tenon Tours:
By Your Side Assistance is a Life Saver
I am so impressed with Tenon Tours. Their attention to detail is phenomenal. The hotels and BnBs that were handpicked for us were perfect. we used the by your side travel assistance several times...
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Elizabeth
Tenon Tours
4 years ago
Hi Deborah, what a wonderful review to receive on a Monday! We can't thank you enough for your kind words and for choosing to book your trip with Tenon Tours. I see that you were working with both Stephanie and Courtney for your trip and that Monica was able to assist with one of the late check-ins. I will be sure to pass your feedback on to all three. We hope that we'll be working with you again in the future.
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Κοινοποίηση
BR
Brian
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Brian για Tenon Tours:
Tenon to the rescue!
We had two issues with our bookings, but Tenon came through quickly and rectified these issues to our satisfaction. The issues were with the properties that we were staying at and not with Tenon. I...
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Elizabeth
Tenon Tours
4 years ago
Thank you for sharing with us! I see that you spoke with two members of our team via our 24/7 hotline and am happy to hear that your hotel issues were resolved. It's great to see that you had a 5-star experience regardless and that you would travel with us again. We look forward to working with you in the future!
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Pleasant overall
Pre trip planning and communication was excellent. Thw last hotel in my itinerary was incorrect causing confusion however the emergency contact line was helpful and quick to resolve the issue. The...
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Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback and for choosing Tenon Tours! I'm sorry that there was confusion with your last hotel in your itinerary, but am happy to hear that our team was able to resolve the issue. I will be sure to pass your review back to our team so that we can improve our guest experience.
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Dream Vacation
The ease and confidence of scheduling and changing itinerary events and tours was astounding. Tenon Tour's flexibility to offer comparable alternatives made the decision process mindless. We can't...
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Elizabeth
Tenon Tours
4 years ago
Thank you so much for sharing this with us. We are looking forward to your dream vacation in Italy!
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Κοινοποίηση
EL
Elaine
Επαληθευμένη από το Feefo
Media
4 years ago
Τι είπε ο Elaine για Tenon Tours:
Made to feel comfortable!
Stephanie was an amazing guide through the maze of overseas travel in this crazy world. She was always available and answered questions promptly and assuringly. I would definitely use their...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
This is wonderful to hear! Thank you for sharing your feedback, Elaine. I have shared your comments with Stephanie and the rest of our team. We're looking forward to hearing all about your time in Ireland, and appreciate you choosing to travel with Tenon.
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Κοινοποίηση
DE
Deborah
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Deborah για Tenon Tours:
Both Stephanie & Gracie have been awesome in arranging, and confirming our Scotland & Ireland trips for this summer. Both are very quick to communicate and always seem to understand what I am...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Hi Deborah, thank you for providing your feedback on Stephanie and Gracie! You're in great hands with them - we are looking forward to hearing about your summer trip to Scotland & Ireland.
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Great ideas and suggestions for planning each day of our trip. Really listened to our requests for types of lodging and preferred experiences. Timely and pleasant communications throughout the...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
This is wonderful to hear. Thank you for sharing your experience and for choosing Tenon Tours for your trip to Scotland.
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Κοινοποίηση
LE
Lee
Επαληθευμένη από το Feefo
Naples, Florida
4 years ago
Τι είπε ο Lee για Tenon Tours:
Excellent service
Excellent service, attention to detail and customer service
Elizabeth
Tenon Tours
4 years ago
Thank you for your feedback, Lee! We can't wait to hear about your time in the British Isles.
0
Κοινοποίηση
DE
Debora
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Debora για Tenon Tours:
Prompt response always and flexibility to meet customer's desires and preferences. Even when we went back and forth several times, we had no impatience on the other end. Thanks!
Elizabeth
Tenon Tours
4 years ago
Hi Debora, thank you for taking the time to provide us with your feedback. We love to hear this! I see that you are working with Monica and Natasha. I'll be sure to pass your review along to them. Looking forward to your trip to Spain!
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
