Tenon Tours creates personalized trips that connect you to the best of Europe.
Εξυπηρέτηση
4.8
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 764 κριτικών
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Teresa
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Teresa για Tenon Tours:
We enjoyed the trip and the hotels added
I think they did a good job picking hotels and places of interest. We did not use the restaurant suggestions, but I am sure after the other two, they would have been in line.
Elizabeth
Tenon Tours
4 years ago
Hi Teresa, thank you for sharing your experience with us. We're happy to hear that you enjoyed your trip and the selected accommodations! I'll be sure to share this with Janet and Natasha so they can read your comments. Thank you for choosing Tenon Tours and we hope to work with you again in the future!
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Excellent experience
Extremely responsive, professional, and attentive to detail. We were trying to re-book a trip we had to cancel in 2020 due to COVID and I was so pleased at how helpful and pleasant the staff were in...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your experience with us. This is wonderful to hear! We are so excited that you are finally able to take your trip to Scotland! I see you have been working with Monica for your rebooking, so I'll be sure to pass your comments along to her. We can't wait to hear all about your trip.
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Κοινοποίηση
NA
Nancy
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Nancy για Tenon Tours:
happy in Ireland
i've always had a good experience with Tenon - they know the ins and outs of travel within Ireland
Elizabeth
Tenon Tours
4 years ago
Thank you for being a loyal traveler of Tenon Tours, Nancy! We can't wait to hear about your upcoming trip to Ireland.
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Κοινοποίηση
WI
William
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο William για Tenon Tours:
The whole process was effortless and professionally accomplished. Highly recommended.
Elizabeth
Tenon Tours
4 years ago
Thank you for your review, William! We are looking forward to hearing about your trip to Italy.
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Κοινοποίηση
AN
Angelia
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Angelia για Tenon Tours:
Very Responsive!
Stephanie has worked diligently to make changes & worked with me to plan my dream trip. I have been very impressed!
Elizabeth
Tenon Tours
4 years ago
Hi Angelia, thank you for choosing to travel with Tenon Tours! We're pleased to hear about your experience with Stephanie so far and are looking forward to your dream trip to Scotland and England.
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Κοινοποίηση
TO
Tom
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Tom για Tenon Tours:
Our experience with Stephanie was awesome. She was professional, quick with responses, and provided outstanding customer service.
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your feedback with us, Thomas! I'm happy to hear that you had such a wonderful experience with your Personal Travel Specialist, Stephanie. We are looking forward to your trip to England.
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Κοινοποίηση
WA
Walter
Επαληθευμένη από το Feefo
Boynton Beach, FL
4 years ago
Τι είπε ο Walter για Tenon Tours:
EXCCELLENT
Every guide they gave us, every hotel they recommended, every restaurant was EXCELLENT!!
Elizabeth
Tenon Tours
4 years ago
Hi Walter, thank you so much for your feedback! I'm thrilled to hear that you had such a wonderful time in Italy. I have shared your comments with both Stephanie and Courtney as well. We hope that we'll be working with you again in the future!
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Κοινοποίηση
WE
Wendy
Επαληθευμένη από το Feefo
Durham
4 years ago
Τι είπε ο Wendy για Tenon Tours:
Great tour of Portugal!
Tenon was very helpful in working with us to design a wellplanned tour. Hotel selections were excellent. Tour guides, drivers were all friendly, knowledgeable, and went above and beyond. There were...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Thank you for taking the time to provide feedback, Wendy! We are happy that you enjoyed your Portugal trip, especially the accommodations and driver guides. I see that there was a name mix-up with one of your drivers but were able to get things sorted out. I do apologize for that inconvenience and have shared your comments with the team so we can ensure this doesn't happen moving forward.
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Wendy
4 years ago
In addition to the mixup at the airport, our itinerary in both Lisbon and Sintra included stops and activities that the local guides had not scheduled. It was only because of their kindness and willingness to spend extra hours that we saw what we were promised.
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Κοινοποίηση
SA
Sandra
Επαληθευμένη από το Feefo
WESTFIELD, New Jersey
4 years ago
Τι είπε ο Sandra για Tenon Tours:
Classic sites and vibrant tour guide!
Fantastic private driver who gave us a personalized tour which itinerary Tenon had tailored to our interests. The driver Tenon chose was professor/concierge/friend who brought the experience of...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Hi Sandra, this is wonderful to hear! I'm so pleased that you were taken care of by your private driver guide. I see that you were working with Stephanie and Gracie, so I will be sure to pass along your comments to them. Thank you for choosing Tenon to book your trip to Ireland!
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Κοινοποίηση
AM
Ann Marie
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Ann Marie για Tenon Tours:
Perfect plan, all details managed!
Tenon Tours did all the hard work for us by booking our hotels, excursions, etc. Gracie took our "wish list" and used her travel experience to add her recommendations and favorites. It's like having...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Thank you so much for sharing your experience with us, Ann Marie. This is fantastic to hear and I know Gracie will be happy to read your comments! We can't thank you enough for being a loyal Tenon Traveler and look forward to planning your next overseas adventure!
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
