Tenon Tours creates personalized trips that connect you to the best of Europe.
Εξυπηρέτηση
4.7
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 764 κριτικών
KE
Kenneth
Επαληθευμένη από το Feefo
East Greenville
4 years ago
Τι είπε ο Kenneth για Tenon Tours:
Very knowledgeable and helpful when it came to suggesting excursions
Elizabeth
Tenon Tours
4 years ago
Thank you for taking the time to leave a review, Kenneth! I'm glad that you found Rachel knowledgeable and helpful. We're looking forward to your trip to Ireland with us.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Wonderful job Janet and Natasha
Janet and Natasha were wonderful and arranged a great trip. Janet was able to accommodate all of our special requests and everything she and Natasha had control of worked out beautifully
Elizabeth
Tenon Tours
4 years ago
Thank you for your review! I'm happy that you had a great experience with Janet and Natasha on your trip to Portugal. I have shared your comments with them as well. :) Thank you for choosing to travel with Tenon!
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Tetontours organized a great trip !
They planned an amazing trip for us! The drivers, hotels and adventures were perfect! Beautiful mix of countryside and cities!
Elizabeth
Tenon Tours
4 years ago
Thank you for your review of Tenon Tours! I'm glad to hear that you had an amazing trip to the British Isles. I see that you traveled with us once before and am glad that you chose to work with us again! Thank you for being a loyal customer and we hope to work with you on a third trip in the future.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Trip well planned and executed. Car service leaves a lot to be desired
Elizabeth
Tenon Tours
4 years ago
Thank you for your 5-star review of Tenon Tours! We would like to learn more about your experience with the car service in Ireland. I encourage you to email us with more details at travel@tenontours.com. Thank you for traveling with us!
0
Κοινοποίηση
KA
Kara
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Kara για Tenon Tours:
Service was good. The drivers were given our wrong contact number which resulted in confusion and delays. We attempted to correct the number after the first time, but subsequent drivers still had...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Hi Kara, thank you for taking the time to leave a review. I see that you spoke with Kieran about the miscommunication with your drivers -- I am sorry that this affected your overall experience with us. I hope that you still enjoyed your time in Ireland and if you have any further concerns or questions, I encourage you to reach us at travel@tenontours.com.
2
Κοινοποίηση
TI
Tim
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Tim για Tenon Tours:
Going Above and Beyond
It wasn't the fantastic vacation they had planned for us, it was the help along the way with all the roadblocks. When there were no rental cars available and Hertz decided to not honor the agreement...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Hi Timothy, this is wonderful to hear! I'm happy that our team was able to step in and help out with these issues during your travels. We know how important it is to travel worry-free, so I am glad that you experienced this firsthand. Thank your for traveling with Tenon!
0
Κοινοποίηση
ST
Steve
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Steve για Tenon Tours:
Great experience!
Wow! What didn't they do well?!?! Tenon Tours set me up for what may be the best vacation experience of my life! Everything went flawlessly! Every hotel, guide, driver, was absolutely...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Hi Steve, thank you for such a wonderful review! I'm so happy to hear that you had a great experience on your trip to Portugal. Thank you for choosing to travel with Tenon Tours - I hope that we'll get to plan another personalized trip for you in the future!
0
Κοινοποίηση
JE
Jenifer
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Jenifer για Tenon Tours:
Thanks to Tenon Tours for a wonderful vacation.
Tenon Tours made sure we were prepared for out trip with handy packing guides and information before we left. The app was wonderful and full of information, The app even saved me when I got off...
Διαβάστε περισσότερα
Elizabeth
Tenon Tours
4 years ago
Hi Jenifer, thank you for sharing your review with us. This is fantastic to hear! I'm glad that you found the app helpful during your travels in Ireland and Scotland - especially since you were able to have an impromptu walk through a beautiful garden! :) We appreciate you choosing to travel with Tenon Tours and hope that we'll have the opportunity to work with you again in the future.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 years ago
Great Service from Janet and Natasha
Janet and Natasha could not have been more accommodating of all of our choices and needs
Elizabeth
Tenon Tours
4 years ago
Thank you for sharing your feedback with us! This is wonderful to hear and I'm sure Janet and Natasha will agree. We appreciate you choosing to travel with Tenon Tours for your Spain and Portugal trip.
0
Κοινοποίηση
CO
Corey
Επαληθευμένη από το Feefo
4 years ago
Τι είπε ο Corey για Tenon Tours:
Very quick responses, amazing customer service all around!
Elizabeth
Tenon Tours
4 years ago
Hi Corey, thank you for sharing your feedback with us! I'm happy to hear that you've received amazing customer service from your Travel Specialist. I see you're working with Rachel and will be sure to share your comments with her. We can't wait to hear about your trip to Ireland!
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
