Tenon Tours creates personalized trips that connect you to the best of Europe.
Εξυπηρέτηση
4.8
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 726 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
8 months ago
Slainte
We looked at several tour companies. Heard about Tennon late in the process from a freind. We immediately liked the way they listened to us and we felt very at ease making the decision to go with...
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Emily
Tenon Tours
8 months ago
Thank you for the wonderful review! It makes our day to hear that you were referred to us and felt right at home after your first phone call with Stephanie. We’re so glad you had a fantastic time in Ireland, and we can’t wait to welcome you back for another trip soon. Thank you for choosing Tenon Tours!
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Κοινοποίηση
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Terri
Επαληθευμένη από το Feefo
USA
8 months ago
Τι είπε ο Terri για Tenon Tours:
Great service, itinerary planning was excellent and the at your service site contained everything we needed.
Emily
Tenon Tours
8 months ago
Hi Terri,
Thank you for the five-star review! We are thrilled you had a fabulous time in Ireland and felt that our By-Your-Side Service® was there whenever you needed it. I will be sure to pass your kind words on to Stephanie and Cindy. Thank you for choosing Tenon Tours!
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
8 months ago
Swiss trains
Our trip was planned beautifully by the American office by Audrey and Stephanie
The only problems we had were on the Swiss side with some of our transfers
Emily
Tenon Tours
8 months ago
Thank you for sharing your review of your trip to Switzerland. We’re so glad to hear that your trip was planned well by our team and reflected your interests. We’re sorry to hear there were a few hiccups with the transfers on the Swiss side, and we appreciate your understanding. We hope you felt supported by our team throughout your journey and that we were able to assist where we could.
We hope we have the chance to travel with you again soon. Thank you for choosing Tenon Tours!
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Κοινοποίηση
HE
Heather
Επαληθευμένη από το Feefo
USA
8 months ago
Τι είπε ο Heather για Tenon Tours:
Scotland
The trip was well planned and covered what we wanted to see in Scotland. The hotels chosen - except 1- were amazing and the service was great.
This is our second trip with Tenon and we have already...
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Emily
Tenon Tours
8 months ago
Hi Heather,
Thank you so much for traveling with us again! We're thrilled to hear you enjoyed your time in Scotland and that the trip matched what you were hoping for. It means a lot that you're already booked for your next journey—we can’t wait to help make it just as memorable!
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Κοινοποίηση
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Stephanie
Επαληθευμένη από το Feefo
USA
8 months ago
Τι είπε ο Stephanie για Tenon Tours:
Denmark 5 star experience
From Stephanie who helped set up our tour to Cindy who made sure we had everything we needed for the details (tickets, addresses, etc) we had an excellent experience. We loved the unique tours 5...
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Emily
Tenon Tours
8 months ago
Thank you for the fantastic review! We’re so happy to hear that your experience in Denmark felt personal, immersive, and well-supported from start to finish. It's great to know the unique tours and 24/7 support made a real difference for your family. We truly appreciate your recommendation and look forward to planning your next adventure!
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
8 months ago
Tenon is good, but needs improvement
I have taken 3 trips that Tenon Tours has planned. The prior 2 (2023 and 2024) went better than the one I just completed in 2025. From the beginning planning meeting with Stephanie in March or...
Διαβάστε περισσότερα
Emily
Tenon Tours
8 months ago
First, thank you for taking the time to share your detailed feedback and for traveling with us a third time. We’re very sorry to hear that this trip didn’t feel as seamless as your previous experiences, and we truly appreciate you taking the time to share your thoughts with us.
After speaking with your Personal Travel Specialist and Travel Coordinator and reviewing your correspondence, we understand that quiet rooms were requested multiple times on your behalf, though some of the hotels still did not meet those expectations. We appreciate you bringing this to our attention, as feedback like yours helps us continue refining communication with our partners and enhancing the overall travel experience.
We understand you were in touch with your Travel Coordinator during your travels, and we hope any concerns that arose were addressed along the way. Please know your feedback has been noted and appreciated.
We’re also sorry to hear that you felt as though you were asking too many questions. Our By-Your-Side Service® is designed to ensure travelers always feel supported with whatever they need along the way, and we regret if that didn’t come across as clearly during your trip.
Ultimately, we hope you were still able to enjoy your time in Switzerland and take away some wonderful memories from your travels. Thank you again for trusting Tenon for three of your trips — we appreciate your loyalty and the time you’ve taken to share your experience with us.
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Κοινοποίηση
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Timothy
Επαληθευμένη από το Feefo
USA
8 months ago
Τι είπε ο Timothy για Tenon Tours:
Great time
Great service and communication.
Emily
Tenon Tours
8 months ago
Thank you, Timothy! We are so thrilled you had a great time on your trip!
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Κοινοποίηση
PA
Paula
Επαληθευμένη από το Feefo
USA
8 months ago
Τι είπε ο Paula για Tenon Tours:
Tenon Tours is the Best
Outstanding customer service. Accommodations were excellent. Transportation was seamless. Loved this trip and every one I’ve taken with Tenon. They worked within my budget and adjusted the trip...
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Emily
Tenon Tours
8 months ago
Thank you! We’re so glad to hear you loved the trip and that everything—from the service to the accommodations—was just right. We appreciate your continued trust in Tenon!
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Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
8 months ago
They were very helpful and we got a lot out of the trip.
Emily
Tenon Tours
8 months ago
So glad we could help make your dream trip a reality. We’re happy you had a great experience! Thank you for choosing Tenon Tours.
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Κοινοποίηση
KE
Kelley
Επαληθευμένη από το Feefo
USA
8 months ago
Τι είπε ο Kelley για Tenon Tours:
My dream vacation was perfect
When I started this process they listened to what I wanted and were able to book my dream vacation. Each person I talked with was very helpful and easy to work with. Whenever I had a question they...
Διαβάστε περισσότερα
Emily
Tenon Tours
8 months ago
Thank you so much for your kind words! We’re thrilled to hear that your dream vacation came to life just as you imagined. It means a lot to know our team was helpful, responsive, and easy to work with throughout the process. We’d love to help you plan your next adventure whenever you're ready!
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.