Excellent customer service. The whole process whether online or by telephone is smooth and the knowledge of the products when you speak to the team is very good. They deliver as promised, well...
Διαβάστε περισσότερα
Kate
Sunspel
7 years ago
Hello, thank you for taking the time to review your recent Sunspel order and the customer service that you received. We are glad to hear that you feel happy with the purchase and hope you continue to enjoy shopping with us.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 18/06/2019
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Trusted Customer για Sunspel:
Having problems ordering.
You can't have different billing and shipping address.
Much more problems.
Never had problems with John smedley.
Kate
Sunspel
7 years ago
Good morning, thank you for your feedback. We sincerely apologise that you have experienced issues ordering with us online. I can see that you have been in conversation with a member of our customer service team regarding this and that the problem has now been resolved. We apologise for any inconvenience you have experienced placing your order and we are always happy to take orders over the phone if you need any further help at all.
TC
Trusted Customer
7 years ago
You just don't solve any problems.
Nice words,polite conversation but my problem is not solved.
Just wish to order ,nothing more.
Your associates send me to euro site which has higher prices with vat but they charged me in my Homeland as well. Plus I pay shipping and DHL charges me additional cost in my home country.
So the last time I ordered you put the wrong shipping address and on a package that costs 100euro with shipping I payed approx 100 + Euro for additional nonsense.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 12/07/2019
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Excellent products, fast & efficient service.
Kate
Sunspel
7 years ago
Hi there. Thank you very much for your kind review of our service and your Sunspel garments.
Ημερομηνία αγοράς: 15/07/2019
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Trusted Customer για Sunspel:
Schnell, zuverlaessig, ohne Probleme
Kate
Sunspel
7 years ago
Good afternoon.Thank you so much for taking the time to review your recent Sunspel purchase, we are always grateful to hear from happy customers.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 15/07/2019
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Trusted Customer για Sunspel:
Quick service nicely packed no problems
Kate
Sunspel
7 years ago
Thank you for taking the time to review your recent Sunspel purchase, we are always grateful to hear from happy customers.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 14/07/2019
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Prompt delivery, beautiful packaging and products as described.
Kate
Sunspel
7 years ago
Good afternoon. Thank you for your review of our service and the recent Sunspel products you purchased from us. We appreciate you taking the time to let us know your feedback and hope you continue to enjoy shopping with us.
Κριτικές προϊόντων
Ημερομηνία αγοράς: 13/07/2019
0
Κοινοποίηση
TC
Trusted Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Trusted Customer για Sunspel:
Extremely fast international postage. Quality care with packaging and item presentation.
Kate
Sunspel
7 years ago
Thank you for your kind reviews on both our service and your Sunspel products. We’re always grateful to hear from happy customers and appreciate you taking the time to let us know.
a) Clear website
b) Clear cost and delivery charges
c) Quick to get the parcel from their warehouse to the courier
What could be improved ?
1 ) Reduce the free European delivery threshold from EU200...
Every aspect of the purchase was excellent, ordering and size easy. Delivery was super quick.
Kate
Sunspel
7 years ago
Hello, thank you for taking the time to review your recent Sunspel order and the customer service that you received. We are glad to hear that you feel happy with the purchase and hope you continue to enjoy shopping with us.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
