Hi,
Thank you for sharing your feedback and bringing this issue to our attention. We’re sorry that the items you ordered were damaged on delivery and that you had difficulty reaching us over the phone. We understand that you have spoken to our customer service manager, Chris, and have hopefully resolved the issue.
Further to your conversation with him, we have notified the courier service we use about this incident and are working with them to make sure this doesn’t happen again.
Thanks again for taking the time to leave your review, we value and appreciate all feedback given!