It was simple and straight forward finance application. Had no issues all the wag through the finance agreement. When requested settlement - received it promptly and account was closed as soon as...
Διαβάστε περισσότερα
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Κοινοποίηση
JW
James Worrall
Επαληθευμένη από το Feefo
6 years ago
Τι είπε ο James Worrall για Specialist Motor Finance:
Very helpful
Very helpful and professional gave me all the information I needed
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Κοινοποίηση
CR
Christopher Rhodes
Επαληθευμένη από το Feefo
6 years ago
Τι είπε ο Christopher Rhodes για Specialist Motor Finance:
Brilliant service
Very helpful when calling
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Κοινοποίηση
JH
James Heppell
Επαληθευμένη από το Feefo
6 years ago
Τι είπε ο James Heppell για Specialist Motor Finance:
Prompt action
Very good service. Requested a settle figure which was calculated straight away.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and efficiency and we are glad that you have had a good experience.
SMFL
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
6 years ago
Quick service
Really easy to get the information I wanted.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
6 years ago
Lack of conformation / slow response
I haven't had a response yet to the web form I've sent to you. Admittedly it has only been a few days since sending it but I'd have at least liked an email acknowledgement that it has been received...
Διαβάστε περισσότερα
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, I'm sorry you have had this negative experience. We always try and reply to our customers as soon as possible. While our process allows up to 7 working days for us to respond to all email requests we do aim to send them out the same day where ever possible. We will look to implement acknowledgment emails as you suggested, hopefully this will put your mind at ease that we have received your email and are working on your query. If you would like to discuss this further please do not hesitate to contact us on 01244 200746.
SMFL
0
Κοινοποίηση
AS
Aisleigh Wagner-Stott
Επαληθευμένη από το Feefo
6 years ago
Τι είπε ο Aisleigh Wagner-Stott για Specialist Motor Finance:
Fantastic staff
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Κοινοποίηση
MM
Martin Molloy
Επαληθευμένη από το Feefo
West lothian
6 years ago
Τι είπε ο Martin Molloy για Specialist Motor Finance:
Great service
Very pleasant, and answered the question i had no problem.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
6 years ago
No response
Emailed twice for a settlement figure, no response both times. Not great service.
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review. Due to the current pandemic, we are experiencing an unprecedented volume of enquiries which has at times led to longer waiting and response times than is usual. We appreciate that this is causing frustration and we apologise for any inconvenience caused. If your query has not been resolved please call us on 01244 200746.
SMFL
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
6 years ago
Speedy and answered all my questions
Speedy and answered all my questions
Customer Services Team
Specialist Motor Finance
6 years ago
Thank you for taking the time to leave us a review, we appreciate your feedback. We work hard on our Customer Service and we are glad that you have had a good experience.
SMFL
Πληροφορίες για την εταιρεία Specialist Motor Finance
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Πληροφορίες για την εταιρεία Specialist Motor Finance
Established in 2014, Specialist Motor Finance brought together experts from the financing industry to fund Hire Purchase Agreements for customers throughout the UK.
