Hi Steven,
We're sorry to hear that you had a negative experience at the car park.
SkyParkSecure.com compare and book for hundreds of car parking services at the major UK airports, we don't own/operate them or provide the service which is why there are two separate sections on the review form.
This section is regarding the booking service provided by SkyParkSecure.com to which you experienced no problems, we have also received no correspondence from you regarding your booking.
We do value your comments about the car parks as it enables us to monitor their performance however feedback is vital to our business and we would really appreciate if you could update this section of your review form by contacting support@reevoo.com.
We book for many other services and hope to welcome you back with a more positive experience for your next booking.