I really was not impressed with the length of time my small single item purchase took to be dispatched and delivered - I think it ended up being two weeks. Item was on website as being in stock so I...
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Elizabeth
Your Home Depot
8 years ago
Hey Michele, We are extremely sorry to hear that you are disappointed with your order. I will be sure to pass the feedback on. We are sincerely sorry for any convenience this may have caused. Kind Regards, Elizabeth
TC
Trusted Customer
8 years ago
Thanks for the reply. It's not that I was inconvenienced - it's just a knife after all - it's that I really try and support Australian retailers (I'm making an assumption that Your Home Depot is based in Australia) rather than using Amazon or international retailers. But when I could order and have delivered products from overseas retailers more quickly and with more communication throughout the process that a local retailer, my loyalty fades.
Goods arrived as ordered but dispatch was delayed due to demand for order shipments. I had to contact the as order was still showing as "in preperation" for several days after it should have been...
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
We are extremely sorry to hear that you are disappointed with your order. I will be sure to pass the feedback on. We are sincerely sorry for any convenience this may have caused.
Kind Regards,
Elizabeth