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Santa's Lapland Κριτικές

Ονομαστική τιμή
Εξαιρετικό
Εξυπηρέτηση
4.8
/5
Προϊόν
4.5
/5

5

4

3

2

1

67

2

3

0

1

73

βαθμολογίες κατά το προηγούμενο έτος

Εμφάνιση όλων των 313 κριτικών
Αξιόπιστος πελάτης
3 months ago
Ημερομηνία αγοράς: 21/05/2025
Very positive booking experience
Jess was very helpful with our booking. She was very knowledgeable on the resort and accommodation. When I had a special request she went off to enquire and rang me back when all was sorted. ...

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Katie
Santa's Lapland
3 months ago
Hi there, Thank you so much for your kind review! We're thrilled to hear you had a positive booking experience and that Jess was able to assist you so thoroughly. It's great to know her knowledge and follow-up made a difference, and that the post-booking information was clear and helpful. We truly appreciate your feedback and look forward to welcoming you! - Katie
0
Κοινοποίηση
Αξιόπιστος πελάτης
5 months ago
Ημερομηνία αγοράς: 04/04/2025
Great customer service, will do all they can to help/advise
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Katie
Santa's Lapland
4 months ago
Hi there, Thank you for your amazing feedback and kind words! Have a great trip! - Katie
0
Κοινοποίηση
EM
Emily
5 months ago
Ημερομηνία αγοράς: 12/03/2025
Τι είπε ο Emily για Santa's Lapland:
Phone v online booking
Booking through the phone they were able to freely answer questions regarding which hotel to book etc.
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Katie
Santa's Lapland
5 months ago
Hello Emily, We appreciate you taking your time to leave us with this amazing 5-star review! We hope you have a wonderful trip. - Katie
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 months ago
Ημερομηνία αγοράς: 14/02/2025
My call was answered quickly, the advisor was friendly and efficient and very knowledgable to help me with my questions before booking.
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Katie
Santa's Lapland
6 months ago
Hi there, Thank you for this great review, it means a lot to us! - Katie
0
Κοινοποίηση
LA
Laura
6 months ago
Ημερομηνία αγοράς: 13/02/2025
Τι είπε ο Laura για Santa's Lapland:
Highly recommend
Extremely helpful, made sure I had evetything I needed/wanted at the best possible price
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Katie
Santa's Lapland
6 months ago
Hi Laura, Thank you for this wonderful feedback! It's brilliant to hear how helpful our advisor was in assisting you with your booking. - Katie
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 months ago
Ημερομηνία αγοράς: 14/02/2025
The representative Lily was extremely helpful with various choices and patience on an extraordinary amount of questions and Laura when phoned back to confirm booking, so much so booked both dates
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Katie
Santa's Lapland
6 months ago
Good morning, Thank you for this great review and kind words about our advisor's Lily and Laura, i will be sure to pass this on! - Katie
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 months ago
Ημερομηνία αγοράς: 12/02/2025
Alice was great made booking very easy
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Katie
Santa's Lapland
6 months ago
Hi there, Thank you for this lovely review and kind words regarding Alice! - Katie
0
Κοινοποίηση
Αξιόπιστος πελάτης
6 months ago
Ημερομηνία αγοράς: 11/02/2025
Great booking experience
Bill was fantastic. Really helpful and found me a great price.
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Katie
Santa's Lapland
6 months ago
HI there, We appreciate you taking your time to leave this lovely feedback, it's always great to hear how helpful our advisors are, i will be sure to pass this on. Thank you! - Katie
0
Κοινοποίηση
CA
Carl
Liverpool
7 months ago
Ημερομηνία αγοράς: 29/01/2025
Τι είπε ο Carl για Santa's Lapland:
2nd time booking all involved have been really helpful book in confidence
2nd time booking 1st trip was special have no doubt this will be equally magical Hattie Hofton was really helpful and informative
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Atlanta
Santa's Lapland
6 months ago
Thank you for your feedback! It’s wonderful to hear that your first trip was special and that Hattie was so helpful with your second booking. We’re sure this trip will be just as magical! - Atlanta
0
Κοινοποίηση
Αξιόπιστος πελάτης
7 months ago
Ημερομηνία αγοράς: 21/01/2025
Great customer service
Those who I spoke with over the phone were polite, friendly, informative. Everything explained to me that I needed to know. I am looking forward to the trip and I hope it is everything it looks to be.
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Atlanta
Santa's Lapland
6 months ago
Thanks for your kind words! We’re so happy to hear that you had such a positive experience with our customer service. We hope your trip exceeds all expectations! - Atlanta
0
Κοινοποίηση
Πληροφορίες για την εταιρεία Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
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Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom
Award

Feefo Trusted Service Awards

Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.

Γιατί να εμπιστεύεστε τις αξιολογήσεις της Feefo;

Πληροφορίες για την εταιρεία Santa's Lapland
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.