Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Rointe UK Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για {{merchantUrl}} | Feefo

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Efficient replacement

The heater was faulty after only a couple of months and customer services immediately sent a replacement; we are now waiting confirmation of collection which Rointe are arranging.

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

TO

tony

Επαληθευμένη από το Feefo

Berkshire

1 year ago

Τι είπε ο tony για Rointe UK:

No service received as purchased through Heater Shop. Rointe Web chat on queries during product registration was helpful.

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

1

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Warm to this!

I had no concerns about my purchase & the delivery thereof.

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

BI

billd

Επαληθευμένη από το Feefo

Crieff

1 year ago

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

1

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Customer Service

Rointe UK

1 year ago

Thank you so much ! We appreciate you sharing with us your experience with our products. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Nice design

The first unit should never have been shipped to a customer - how did this happen? Getting a replacement was a tedious slog but ultimately successful. The pre sale technical help was very helpful in...

Διαβάστε περισσότερα

Customer Service

Rointe UK

1 year ago

Hello, Thank you so much for your review. We're sorry for any inconvenience caused in the delivery and the replacement process. We hope that you enjoy our product and that if you have any question you contact to our support team at 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

MD

mdes

Επαληθευμένη από το Feefo

Devizes

1 year ago

Τι είπε ο mdes για Rointe UK:

Good service

Quick turnaround

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

BI

bigtalljim

Επαληθευμένη από το Feefo

2 years ago

Τι είπε ο bigtalljim για Rointe UK:

Rionte

Order and delivery fine.

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

JF

Jamie farmer

Επαληθευμένη από το Feefo

Tamworth

2 years ago

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

1

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

2 years ago

Recent purchase

Not used the service

Customer Service

Rointe UK

2 years ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

1