Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.
Εξυπηρέτηση
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 2,649 κριτικών
VC
Verified Customer
Επαληθευμένη από το Feefo
8 years ago
Τι είπε ο Verified Customer για Rointe UK:
Very Good
Rointe UK
Rointe UK
8 years ago
Thanks for your review.
Kind Regards, The Rointe UK team
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
8 years ago
Τι είπε ο Verified Customer για Rointe UK:
Could not down load receipt to register unit
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
8 years ago
Τι είπε ο Verified Customer για Rointe UK:
Classy Looking Product
Nearly finished heating system in ECO house 9 D series fitted and Very Economical and controllable
Rointe UK
Rointe UK
8 years ago
Thanks for your review.
Kind Regards,
The Rointe UK team
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
8 years ago
Τι είπε ο Verified Customer για Rointe UK:
Heater excellent,instructions to operate & register difficult to understand
Heaters work exceptionally well. The back is a crazy place to locate the serial plate, the fitted heater had to come off the wall to find it!
Registration fine up to the Browse button - didn't...
Διαβάστε περισσότερα
Rointe UK
Rointe UK
8 years ago
Thank you for your feedback. It's great to hear our customer comments and we understand the comments regarding the location of the serial number. This has been noted by other customers and we have passed this feedback onto our Product Department to find an alternative location for the serial number. I will also pass your feedback on the installers name and date on the registration process. This is a great point and we will be sure to review and develop.
Once again, thanks very much.
The Rointe UK team
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
8 years ago
Satisfied customer
Purchased through third party with nondifficulty
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
8 years ago
Highly recommended.
Great service. Arrived on time. Simple to install with supplied template. Looks very nice and works a treat.
Rointe UK
Rointe UK
8 years ago
Thanks for your review!
Kind Regards,
The Rointe UK team
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
Anglesey
8 years ago
Τι είπε ο Verified Customer για Rointe UK:
Good heat, stylish look but small and fiddly controls
One of the 8 radiators was defective and their authorized engineer did not appear for over a week so our own electrician had to replace the heater.
Rointe UK
Rointe UK
8 years ago
Thank you for your comments. We apologise for your experience and any inconvenience caused. We have passed all customer feedback regarding the product label on the back of the radiator to our Product Department to consider the location of this label and we will also feedback your comments re. the size of the controls.
Kind Regards, The Rointe UK team
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
8 years ago
Brilliant
Brilliant product just what was required to replace two night storage heaters.
Rointe UK
Rointe UK
8 years ago
Thanks for your feedback. We really appreciate our customer's comments!
Kind Regards, The Rointe UK team
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
village
8 years ago
Τι είπε ο Verified Customer για Rointe UK:
Heaters working very well once we understood the complicated instructions.
Registration of product difficult - too many serial number digits, passwords & then getting back into system.
Placing serial number plate on the back of the heater so it cannot be seen unless the...
Διαβάστε περισσότερα
Rointe UK
Rointe UK
8 years ago
Thank you for your honest feedback. I will pass your comments onto our production department regarding the serial number on the back of the heater - we agree that is not a good idea. The product registration process is currently under review and development to make it simpler and easier for our customers to register their products.
Thanks very much for your review. We like to hear our customer feedback so we can build a better product, brand and process for the future.
Kind Regards,
The Rointe UK team
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
Yeovil
8 years ago
Μεταφορτωμένα πολυμέσα
Προβολή όλων των μέσων ενημέρωσης (1)
Τι είπε ο Verified Customer για Rointe UK:
I have attached a copy of my invoice as I cannot upload it on the product registration screen. Can you confirm that you have received this copy.
Rointe UK
Rointe UK
8 years ago
Thanks for your comments. Please could you send your invoice to support@rointe.co.uk? We are unable to download the attached invoice for our records via Feefo. I apologise for any inconvenience, but our Support Team will be able to receive it and archive for your guarantee.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
The Rointe UK team