Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.
Εξυπηρέτηση
4.3
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βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 2,655 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Very well done
A very good service, simple and easy to use.
The products themselves are utterly stunning.
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're delighted you're happy with Rointe heating.If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help.Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
They make a daunting task simple.
It can be a little awkward to set up if you aren’t familiar with the system, but the helpline is very good. Knowledgable people, friendly and helpful.
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're happy our Support team could help.Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Fantastic heaters
Fantastic heaters.
Very reliable, efficient and fully programmable.
Rointe heaters from the past weren't that great, but a Kyros or D series are excellent now.
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're delighted you're happy with Rointe heating.
If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help.
Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Excellent advice on the calculations required for awkward shaped rooms.
Speedy dispatch and excellent installation instructions
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're delighted you're happy with Rointe heating.If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help!Kind Regards,
Rointe UK
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Verified Customer για Rointe UK:
Very easy to use. Keep up the good work.
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're delighted you're happy with Rointe heating.If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help!Kind Regards,
Rointe UK
2
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Straightforward process
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're delighted you're happy with Rointe heating.If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help!Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Excellent service. Prompt delivery.
Customer Service
Rointe UK
7 years ago
Thanks for your feedback. We're delighted you're happy with Rointe heating.
If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help!
Kind Regards,
Rointe UK
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
7 years ago
Excellent product with service to match
Excellent service, I had a faulty heater and it was replaced the next day, new one working great.
Customer Service
Rointe UK
7 years ago
Thanks for your review. We're sorry for any inconvenience experienced with the faulty product, but we're delighted the replacement is sorted and working correctly.
Should you require further assistance, please don't hesitate to contact our Technical Support team on 0203 321 5929.
Kind Regards,
Rointe UK
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Verified Customer για Rointe UK:
Solid heater
Needs quicker response and actually read the emails
Customer Service
Rointe UK
7 years ago
Thanks for your review. We're sorry you've had problems with contacting us. Is your issue now resolved? Please let us know if not, and we will do our best to solve this as quickly as we can.
Please note today is a bank holiday in the UK, therefore our office is closed until Tuesday 27th August. Our Technical Support hours are:
Mon to Fri - 07:30 to 17:30 (except during August, we close at 13:00 on Fridays).
Kind Regards,
Rointe UK
0
Κοινοποίηση
VC
Verified Customer
Επαληθευμένη από το Feefo
7 years ago
Τι είπε ο Verified Customer για Rointe UK:
Poor website
Customer Service
Rointe UK
7 years ago
Thank you for your review. We appreciate your feedback. We are working on a new website, which should be easier to navigate and more user-friendly. This is due to launch in September.
If we can be of assistance in the future, please don't hesitate to contact our Technical Support department on 0203 321 5929.
Kind Regards,
Rointe UK
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.