Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.
Εξυπηρέτηση
4.5
/5
5
4
3
2
1
46
6
4
1
3
60
βαθμολογίες κατά το προηγούμενο έτος
Εμφάνιση όλων των 2,633 κριτικών
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 months ago
Perfect, friendly and professional service
Customer Service
Rointe UK
2 months ago
Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 months ago
Excellent
Good
Customer Service
Rointe UK
2 months ago
Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team
0
Κοινοποίηση
KB
KRIW0600RAD4 (Bruce)
Επαληθευμένη από το Feefo
GBR
3 months ago
Τι είπε ο KRIW0600RAD4 (Bruce) για Rointe UK:
Rointe Customer Service
Excellent service. Rointe didn’t dispute my claim and arranged for a new radiator to be delivered and the defective radiator to be collected all within 36 hrs.
Great service 👍
Customer Service
Rointe UK
2 months ago
Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team
0
Κοινοποίηση
KR
KRIW1200RAD4
Επαληθευμένη από το Feefo
GBR
3 months ago
Τι είπε ο KRIW1200RAD4 για Rointe UK:
Don't fall for the wi-fi and AI functions, they don't work
Again I am scoring for the overall experience. The app keeps disconnecting so really a manual radiator. The whole wi-fi and AI in the advert is a scam, as it doesn't work properly for me.
Customer Service
Rointe UK
2 months ago
Good morning. We deeply regret that you had this negative experience and would like to resolve it as soon as possible. Unfortunately, we could not identify any incident in our system that corresponds with the details you provided. Therefore, our Technical Support team will contact you shortly to request any information needed to resolve this issue. If you prefer, you may also contact us via email at support@rointe.co.uk or by phone at 0203 3215 929. Thank you!
Your rointe.com team
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 months ago
Rointe electric towel rail
Firm responsive to email questions and delivery fairly quick. Well packed and in perfect condition on arrival.
Customer Service
Rointe UK
2 months ago
Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
3 months ago
Good customer support
When I had an issue around connectivity, the reply was almost immediate and resolved the issue.
Very responsive.
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
0
Κοινοποίηση
BR
BRIW1200RAD3
Επαληθευμένη από το Feefo
4 months ago
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
4 months ago
Registration of radiators
Just one product that could not register which taken some time to get it resolved.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.