Praxis42 Κριτικές

I’m disappointed to hear about your experience and apologise for any inconvenience caused. I note that you received your “Thank you for your order” email generated by our eCommerce system and that you contacted our Digital Support Team as you hadn’t received your SHINE log in details. Checking the outgoing email report on your SHINE account, your welcome and log in email was generated and sent shortly after purchase with a second password reset email being sent after that. It is possible these were blocked by your organisation’s IT. Our Digital Support Team intervened and manually set and emailed your log in details for you to access SHINE and complete your course. Our EMF RF Awareness course is IOSH approved and has been developed by EMF and RF Experts for a global audience. This is sold as an awareness course and is competitively priced. I would welcome the opportunity to discuss this with you further.

Thank you for taking the time to review us and for your positive feedback.

I’m disappointed to hear about your experience and apologise for any inconvenience you were caused. There are of course times when technology fails, we aim to solve any issues highlighted to us on the same working day, I can see your issue was highlighted to our Support Team over a weekend and they intervened and assigned your course the next working day, which I note you successfully completed on that same day.

Thank you for taking the time to leave us a review. I'm very pleased to hear how happy you were with our communications.

Thank you for taking the time to review us. I have passed on your positive comments to Matt and Harriet in our Support Team.

Thank you for taking the time to review us and for your positive feedback.

Hi Paul, thank you for your review and please accept our sincere apologies for any inconvenience caused with emails not being received by your nominated candidates. Following our subsequent telephone conversations and emails on this issue, I understand from you that all matters have now been resolved and that all candidates have completed and obtained their certificates. Thank you for giving me the opportunity to resolve these matters for you to a satisfactory conclusion. Should you require any further assistance please do not hesitate to contact us at support@praxis42.com

Thank you very much for your positive feedback and taking to time to leave a review. We will pass this feedback on to the relevant departments.