We are a specialist lending bank, offering a range of savings and lending products in the UK
Εξυπηρέτηση
0
/5
5
4
3
2
1
0
0
0
0
0
0
βαθμολογίες κατά το προηγούμενο έτος
Paragon δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 7,696 κριτικών
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Poor Customer service response and basic IT requirement needed
Your response to my message re. interest calculation has been vague at best and unclear requiring further message from me but your system doesn't allow re-send so I had to cut and paste your reply...
Διαβάστε περισσότερα
Jemma
Paragon
9 years ago
Thanks for taking the time to respond. We’re sorry that you have experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our system. If you want to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.
Kind regards Jemma
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
Excellent site making a new bond application very easy. Excellent telephone help when seeking advice. Extremely rapid setting up of account after receipt of funds and immediate communication of...
Διαβάστε περισσότερα
0
Κοινοποίηση
TC
Trusted Customer
derby
9 years ago
Τι είπε ο Trusted Customer για Paragon:
one of the best
i find paragon bank straightforward easy banking service with competitive interest rates offered .
Jemma
Paragon
9 years ago
Thank you for the great review, we will be sure to pass your comments on to our team.
Kind Regards Jemma
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
Terrible bank, do not trust this bank with your money or ID, avoid avoid!
Paragon Bank are worse than awful, the customer service is poor or non existent. After losing personal documents and taking ages to reply for the failure to return, Paragon Bank took no...
Διαβάστε περισσότερα
Jemma
Paragon
9 years ago
Thanks for taking the time to respond. We’re sorry you’re not happy with the service you have received. Your feedback is important to help us improve for the future. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.
Kind regards Jemma
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
Easy to use...
Excellent clear, straightforward and intuitive interface. Relevant information on each account (e.g. variable interest rates) visible in the summary. (Not hidden like some banks and building...
Διαβάστε περισσότερα
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Regarding maturing accounts
I was not informed of which account was maturing soon as well as not told how much my total amount . As I have more than one savings account s with you it was very confusing to work out which account...
Διαβάστε περισσότερα
Jemma
Paragon
9 years ago
Thanks for taking the time to respond. We’re sorry you’re not entirely happy with the service you have received. Your feedback is important to help us improve for the future and will be taken on board. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.
Kind regards Jemma
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
confusing login and feedback
1. login asked me for info on memorable date; I don't have a memorable date, only a memorable place and memorable name to login!
2. feefo website had my default language set as US not UK tsk.
Jemma
Paragon
9 years ago
Thanks for your feedback. We ask for a memorable date to be set up during the application process. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.
Kind regards Jemma
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
very easy to open the account, no needless hassle
Jemma
Paragon
9 years ago
Thank you for the great review, we will be sure to pass your comments on to our team.
Kind Regards Jemma
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
The lady I spoke to was very helpful and patiently guided me through the password changing procedure. Thank you
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
I struggled to explain that I wanted to take my money out of the bank when the fixed bond expired
Jemma
Paragon
9 years ago
Thanks for taking the time to respond. We’re sorry you’re not entirely happy with the service you have received. Your feedback is important to help us improve for the future. If you would like to to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.