We are a specialist lending bank, offering a range of savings and lending products in the UK
Εξυπηρέτηση
0
/5
5
4
3
2
1
0
0
0
0
0
0
βαθμολογίες κατά το προηγούμενο έτος
Paragon δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 7,696 κριτικών
TC
Trusted Customer
Norfolk UK
9 years ago
Τι είπε ο Trusted Customer για Paragon:
I've enjoyed a pleasent hastle free experience over the 12months of my account. I would certainly consider using you again Thankyou
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
Not impressed by difficulties in opening a joint account.
I found opening a joint account with my son, using money from a matured joint account, difficult. ( I already had an account with you.) We had to send documents to prove his identity, although he...
Διαβάστε περισσότερα
Jemma
Paragon
9 years ago
Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future.If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now https://www.paragonbank.co.uk/ParagonBank_Viewer/ParagonBank/contact-us
Kind regards, Jemma
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Top interest rates, brilliant online banking site.
I like everything about Paragon's online banking, They have really created a first-class system to allow people to manage their money. And it is so simple. Interest rates are amongst the best too.
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Simple & Easy
Easy to set up and very quick in installing our account
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Stressful and confusing
Having chosen what I required for a maturing Account replacement, you then
confused the situation by taking me back to the details of the maturing A/C!
Therefor I do not know if you have accepted my...
Διαβάστε περισσότερα
Jemma
Paragon
9 years ago
Thanks for taking the time to respond. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs which you may also find helpful when you are going through the maturity process online. You will also receive a confirmation email which will re confirm the maturity rate you have selected for your reference. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.
Kind Regards, Jemma
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Provides clear information with a web site that is straightforward to use.
0
Κοινοποίηση
TC
Trusted Customer
Bedford
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Excellent Savings Bank
Competitive interest rates. Online service very straightforward and easy to use. Very helpful staff when contacted via secure messaging. Paragon provide everything I want / need from as basic savings...
Διαβάστε περισσότερα
0
Κοινοποίηση
Αξιόπιστος πελάτης
9 years ago
Impersonal emails
Email sent 27 Sep does not include any identification of addressee. We are husband and wife and similar emails do not differentiate between us. A simple name would be appropriate and courteous.
John...
Διαβάστε περισσότερα
Jemma
Paragon
9 years ago
Thanks for taking the time to respond. We’re sorry you’re not happy with the email you have received. Your feedback is important to help us improve for the future and we will be looking into this. If you would like to speak to us further please get in touch now http://www.paragonbank.co.uk/contact-us.
Kind regards, Jemma
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Good customer service
Friendly helpful lady - helped me through the online procedure.
0
Κοινοποίηση
TC
Trusted Customer
9 years ago
Τι είπε ο Trusted Customer για Paragon:
Very pleased with how quickly the account was set up and would definitely recommend Paragon Bank to others.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.