We are a specialist lending bank, offering a range of savings and lending products in the UK
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βαθμολογίες κατά το προηγούμενο έτος
Paragon δεν είναι πλέον ενεργός πελάτης της Feefo
Εμφάνιση όλων των 7,696 κριτικών
TC
Trusted Customer
Bournemouth
2 years ago
Τι είπε ο Trusted Customer για Paragon:
Easy to understand site everything clearly explained, and good security
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Κοινοποίηση
Αξιόπιστος πελάτης
2 years ago
Unable to see maturity options
Have not shown maturity options when logged into account. Only what account you wish money to go to!
Claire
Paragon
2 years ago
Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board.
We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.
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Κοινοποίηση
Αξιόπιστος πελάτης
2 years ago
Been with Paragon a while now. Good service. Easy to use website. Always kept informed. Happy customer.
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Κοινοποίηση
Αξιόπιστος πελάτης
2 years ago
Keeping it to themselves
You could/ should actively promote to customers when there are better interest paying accounts available which existing Paragon accounts could be transferred into.
Claire
Paragon
2 years ago
Hello. Thank you for taking the time to leave us your feedback.
We have spoken with our savings team who have confirmed this is something they've recently started doing. If you have any further queries, then please feel free to contact our customer services team on the usual channels and we'll be happy to help.
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Κοινοποίηση
TC
Trusted Customer
2 years ago
Τι είπε ο Trusted Customer για Paragon:
Easy clear log in process.
easy enough to log in BUT ... being asked to view a T&C which then bounces you out again is a bit silly
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Κοινοποίηση
TC
Trusted Customer
2 years ago
Τι είπε ο Trusted Customer για Paragon:
Very helpful patient staff and couldn't manage without you.
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Κοινοποίηση
TC
Trusted Customer
2 years ago
Τι είπε ο Trusted Customer για Paragon:
Slow to update payments into account thinking they have not been paid or so
Yes they are ok
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Κοινοποίηση
Αξιόπιστος πελάτης
2 years ago
Easy self service
One of the easiest online account pages ever used everything explained as you use very easy to navigate
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Κοινοποίηση
TC
Trusted Customer
Largs
2 years ago
Τι είπε ο Trusted Customer για Paragon:
Delighted to have opened a Paragon Account
The Account set up process was very quick and straightforward. Excellent customer support and Paragon products are also very competitive
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Κοινοποίηση
TC
Trusted Customer
Sheffield
2 years ago
Τι είπε ο Trusted Customer για Paragon:
Great bank!
Easy to use website with a good selection of accounts with excellent interest rates.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.