Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Oxbury Bank Plc Κριτικές | Κριτικές Εξυπηρέτησης Πελατών για https://www.feefo.com/reviews/oxbury-bank-plc | Feefo

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MR Peter Batterby

2 years ago

Τι είπε ο MR Peter Batterby για Oxbury Bank Plc:

Good and helpfull

Lewis

Oxbury Bank Plc

2 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Ημερομηνία αγοράς: 27/09/2021

0

Αξιόπιστος πελάτης

2 years ago

Very easy to setup my account and subsequent confirmation of funds reaching account

Lewis

Oxbury Bank Plc

2 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Ημερομηνία αγοράς: 27/09/2021

0

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MR Keith Harris

2 years ago

Τι είπε ο MR Keith Harris για Oxbury Bank Plc:

can't be faulted, the combination of customer service and technology leads to an excellent customer experience

Lewis

Oxbury Bank Plc

2 years ago

Dear Mr Harris, Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 27/09/2021

0

Αξιόπιστος πελάτης

2 years ago

It was easy to set up an account online. I had to put facial recognition onto my iPhone but if it helps with security I guess it is a good thing. Instant emails confirming payments I’ve made into my a

...

Διαβάστε τα όλα

Lewis

Oxbury Bank Plc

2 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 27/09/2021

0

MC

MR Richard Curless

2 years ago

Τι είπε ο MR Richard Curless για Oxbury Bank Plc:

Phone call query answered promptly and efficiently sorted

Lewis

Oxbury Bank Plc

2 years ago

Dear Mr Curless, Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Ημερομηνία αγοράς: 27/09/2021

0

MC

MR Timothy Costello

2 years ago

Τι είπε ο MR Timothy Costello για Oxbury Bank Plc:

I wanted to open a 2nd fixed saver account which can’t be done via your online account. You have to email Oxbury to do this, hey presto within a few minutes my new account was open. I do find the whol

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Διαβάστε τα όλα

Lewis

Oxbury Bank Plc

2 years ago

Dear Mr Costello, Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 23/09/2021

0

MS

MS Philippa Seal

2 years ago

Τι είπε ο MS Philippa Seal για Oxbury Bank Plc:

Account sign up. Mob-web interface for checking identity. Being able to transfer a large amount in 1 go.

Lewis

Oxbury Bank Plc

2 years ago

Dear Ms Seal, Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 27/09/2021

0

Αξιόπιστος πελάτης

2 years ago

Easy to use - like the idea of supporting our agricultural industry - would recommend the bank

Κριτικές προϊόντων

Haven't made a purchase - invested money in a bond

Lewis

Oxbury Bank Plc

2 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Ημερομηνία αγοράς: 26/09/2021

0

Αξιόπιστος πελάτης

2 years ago

The APP I needed to download for authentication purposes would not work with my Android 6 phone. Sov I'm not able to log in to the Oxbury website.

Lewis

Oxbury Bank Plc

2 years ago

Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 26/09/2021

0

ML

MRS Jean Lewis

2 years ago

Τι είπε ο MRS Jean Lewis για Oxbury Bank Plc:

Great and quick communication. Ethics are superb

Lewis

Oxbury Bank Plc

2 years ago

Dear Mrs Lewis, Thank you very much for your review. Your feedback is greatly appreciated and enables us to continually improve our services to our valued customers. We are always open to suggestions for innovation, so please let us know via savings@oxbury.com if there is anything you'd like us to offer in the future. Many thanks, The Oxbury Savings Team

Κριτικές προϊόντων

Ημερομηνία αγοράς: 24/09/2021

0

Oxbury Bank Plc Κριτικές

Your experience using Oxbury Bankbrilliant service, excellent technologyΠερισσότερες κριτικές για αυτό το προϊόν (1,741)Δείτε τον ιστότοπο του προϊόντος

Your experience using Oxbury BankAccount was perfect for my needs.Περισσότερες κριτικές για αυτό το προϊόν (1,741)Δείτε τον ιστότοπο του προϊόντος

Your experience using Oxbury BankAs I said the account opening was easy but the whole login procedure is clunky in my opinion.Περισσότερες κριτικές για αυτό το προϊόν (1,741)Δείτε τον ιστότοπο του προϊόντος

Your experience using Oxbury BankOpening and running it was easy.Περισσότερες κριτικές για αυτό το προϊόν (1,741)Δείτε τον ιστότοπο του προϊόντος

Your experience using Oxbury BankHaven't made a purchase - invested money in a bondΠερισσότερες κριτικές για αυτό το προϊόν (1,741)Δείτε τον ιστότοπο του προϊόντος

Your experience using Oxbury BankThis is my first account, and return still looks significantly lower than their lending rate.Περισσότερες κριτικές για αυτό το προϊόν (1,741)Δείτε τον ιστότοπο του προϊόντος

Your experience using Oxbury BankEasy to use.Good rates and good communicationΠερισσότερες κριτικές για αυτό το προϊόν (1,741)Δείτε τον ιστότοπο του προϊόντος

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;