the watch has already stopped working...i wrote to them last week, but haven't received a response yet...completely unacceptable.
Karolina
Nordgreen
6 years ago
Hi Donna,
Thank you so much for your feedback, but it seems that we responded in an extremely timely manner to you - one minute to be honest.
Therefore, we would greatly appreciate if you could check your spam folder to make sure if the response accidentally ended up there? That would be greatly appreciated and truly sorry for the unknown errors between both of the sides which caused this lack of communication. It was indeed not our intension.
If we will not hear back from you in 12 hours, we will assume that there are some errors between our customer support platform and your end, and will make sure to contact you via our private email.
Thank you so much for your patience and understanding in advance.
Best wishes,
Κριτικές προϊόντων
Karolina
Nordgreen
6 years ago
Hi Donna,
Thank you so much for your feedback, but it seems that we responded in an extremely timely manner to you - 1 min :o
Therefore, we would greatly appreciate if you could check your spam folder to make sure if the response accidentally ended up there? That would be greatly appreciated and truly sorry for the unknown errors between both of the sides which caused this lack of communication. It was indeed not our intension.
If we will not hear back from you in 12 hours, we will assume that there are some errors between our customer support platform and your end, and will make sure to contact you via our private email.
Thank you so much for your patience and understanding in advance.
Best wishes,
The Nordgreen Team
I was looking for a sleek thin watch with a smaller face and this watch is elegant goes with everything. I love the interchangeable straps and variety of looks and wear it everyday. Also the price...
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Ημερομηνία αγοράς: 11/12/2019
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Αξιόπιστος πελάτης
6 years ago
After a few hiccups, I was able to navigate the return process. I was returning from the U.S. and some of the original instructions were a big unclear. My questions were patiently addressed over a...
Hello,
We are sorry that you experienced some issues with our product quality. This is definitely not what we want our members to encounter!
As I see my colleague has resolved the issue quickly, thus hope that we proved to you that we really care about our customers and that we hopefully deserve more than three stars one day regardless one minor incident...Thank you for taking the time to leave a lovely review.
I hope you have a lovely day!
Best wishes,
The Nordgreen Team
Customer service at Nordgreen is amazing - they were able to exchange a watch on the spot at their offices on NYE with only a few hours notice. We absolutely love the design and functionality of each...
Extremely efficient and fast delivery service. High confidence in delivery and a nicely designed product. As an architect, I appreciate good design, thoughtful resourcing and green-driven...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
