Wrong bed arrived and I'm STILL waiting for parts that where missing 4 weeks after delivery!!!" I've rang them 3 times and have been promised the parts, after sending the wrong ones, they said that...
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MyBedFrames
MyBedFrames
10 years ago
Thank you for your review and as discussed on the telephone today I am truly sorry as we had requested that these slat caps be posted to you and were unaware that you had not received them as our supplier had advised that they would be posted to you. This is not good enough and I have called them today to have them posted out again and please accept our apologies.
Jamie Welch
Ordered a bed online, received email to say it would be delivered within 5-7 days and a courier would be in touch. Received an email to say the bed frame i had ordered was out of stock. Received...
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MyBedFrames
MyBedFrames
10 years ago
Thank you for your review and I am so pleased that you like the quality of the bed and find it is value for money. Please accept my apologies re the numerous emails re couriers contacting you. This was due to storm Imogen and the docks being closed at short notice and the container ship then being unexpectedly delayed. Hence we were advised delivery dates but these then failed at the last minute. We do try to keep customers fully up to date but I feel in this instance we were to quick off the mark in informing you so please accept our apologies.
Jamie Welch
Brilliant customer service and very happy with the bed.
MyBedFrames
MyBedFrames
10 years ago
Thank you for your review and I am please to find you found our customer service to be brilliant. It is so good the bed is the perfect style for your bedroom.
Jamie Welch
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
MyBedFrames offer a huge selection of bed frames and bedsteads, mattresses and sofa beds, saving you up to 60% off the RRPs of many of the products in our range.
