Excellent! We were very happy with the service we received!
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Κοινοποίηση
Αξιόπιστος πελάτης
10 years ago
The people who served me were awesome and dos everything they could to try and help
It is very hard to get a cruise you want, (when you can't get holidays approved from work until 6 months before you take them) as there is little if any available that fits in.
I have lost 1...
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Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We strive to offer the best deals on our 241 program, due to cruise line constraints not all cruises will be available on the 241 program, however availability is changing & new cruises are being added on a regular basis. If we cannot find the cruise on our 241 program for the dates you require we can offer preferred member rates. These rates should guarantee we offer better value than any competitors. We now understand you have booked a cruise & we hope to ensure you have a fantastic experience.
0
Κοινοποίηση
TC
Trusted Customer
Parrearra
10 years ago
Τι είπε ο Trusted Customer για My241 Rewards:
241 Delight
The staff we spoke with were very polite,knowledgable,and considerate..They were prompt with follow up and went beyond their normal boundaries.
0
Κοινοποίηση
Αξιόπιστος πελάτης
10 years ago
At the onset, i should have been told aĺl the various options/fees etc.
Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. We will have a cruise consultant contact you shortly to ensure we can answer any further questions you may have about the program and your cruise booking. We are looking forward to making your South Pacific cruise a trip to remember. Please let us know if we can be of any further assistance.
Kind Regards,
My241 Rewards
0
Κοινοποίηση
Αξιόπιστος πελάτης
10 years ago
The agent was committed to ensuring that we had the best possible options for our trip
0
Κοινοποίηση
TC
Trusted Customer
Sussex Inlet NSW
10 years ago
Τι είπε ο Trusted Customer για My241 Rewards:
Give it a go
I received a 241 voucher from Wyndham which I used to book a cruise to NZ for Christmas.
The process was quite easy and the girl who processed my booking was most helpful.
She advised me on cabin...
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Customer Service
My241 Rewards
10 years ago
Thank you for your feedback Francis. Your cruises sound very exciting! We will contact you with suggestions shortly re a possible river cruise. There are always plenty of deals coming on and off the program daily. Speak to you soon!
Kind Regards,
My241 Rewards
0
Κοινοποίηση
TC
Trusted Customer
10 years ago
Τι είπε ο Trusted Customer για My241 Rewards:
Helpful, knowledgable,about what is available.
We have used them several times .
Would be great to have some followup
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. We are glad our super cruise consultants are providing a great service over the phone. We have brought this to the attention of your cruise consultant and they will be in contact shortly.
Kind Regards,
My241 Rewards
0
Κοινοποίηση
TC
Trusted Customer
Adelaide
10 years ago
Τι είπε ο Trusted Customer για My241 Rewards:
Great service!
Louise helped us plan our cruise and spent alot of time on the phone with me, helping make the most out of our cruise! Great service!
0
Κοινοποίηση
Αξιόπιστος πελάτης
10 years ago
I find a lot of the time I have a 241 certificate to use the cruise I want to take is not on the 241 cruise list.
Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. The cruises we have on offer do change on an almost daily basis as we are always striving to increase our inventory. A cruise consultant will shortly be in contact to see if this cruise is now available or look at any other options which we could explore.
Kind Regards,
My241 Rewards
0
Κοινοποίηση
TC
Trusted Customer
Queensland
10 years ago
Τι είπε ο Trusted Customer για My241 Rewards:
we love the concept. but it would be good to get a better deal, rather than full brochure price.
Τα ανεξάρτητα βραβεία μας αναγνωρίζουν τις κορυφαίες μάρκες για την υπηρεσία εξυπηρέτησης πελατών. Οι νικητές επιλέγονται με βάση τις βαθμολογίες που λαμβάνουν από τους πελάτες τους.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
