Good morning, I was very surprised to read your review as we didn't receive any complaints from you throughout your purchase. We took the time to show you around the property several times and kept you updated throughout. I am aware that this was a very popular property and at the time you offered there were numerous other interested parties, hence why we had to go to 'best and final offers' but you were the lucky one who had their offer accepted. We pride ourselves on our excellent customer service which is clear from the other reviews we have received, therefore if you would like to discuss any issues direct please email me at joanne.rowley@mooreandyork.com, kind regards, Jo
