Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Κριτικές Magazines Direct

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Rubbish

Order was refunded with no contact or reason given...

ABS

Magazines Direct

1 year ago

Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

My books took a long time to arrive.

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Complicated process and nothing has arrived yet

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

MN

Mr Chris Nicholson

Επαληθευμένη από το Feefo

Sheffield

1 year ago

0

MB

Mr. Derek Brown

Επαληθευμένη από το Feefo

Kingston

1 year ago

Τι είπε ο Mr. Derek Brown για Magazines Direct:

It was pretty smooth.

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading the magazine. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Dissapointing

I bought this on the special offer as I can’t get out much no newsagents deliver anymore thought this would be an ideal opportunity to have what use to be my favourite magazine I was so disappointed...

Διαβάστε περισσότερα

ABS

Magazines Direct

1 year ago

Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

All good

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading the magazine. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

0

MN

Mr Colin Newman

Επαληθευμένη από το Feefo

Leigh-on-Sea

1 year ago

Τι είπε ο Mr Colin Newman για Magazines Direct:

Why is my ordered annual late?

Six days after ordering I have had no update since being told it was being processed. FAQs state this product is normally delivered within five working days.

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of your subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Magazines Direct Κριτικές

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;