Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.

Πώς επαληθεύουμε τις κριτικές;

Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;

Η Feefo αποτρέπει τους χρήστες από την υποβολή ψεύτικων κριτικών, καθώς καλούμε μόνο εξακριβωμένους αγοραστές να υποβάλουν σχόλια.

Κριτικές Magazines Direct

AC

Austin Cavanagh

Επαληθευμένη από το Feefo

1 year ago

Τι είπε ο Austin Cavanagh για Magazines Direct:

Arrived well but edition was very oid

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

ML

Mr Jeff Lucas

Επαληθευμένη από το Feefo

1 year ago

Τι είπε ο Mr Jeff Lucas για Magazines Direct:

Unfortunately, I accidently let my subscription expire and quickly took notice and promptly renewed my subscription. Magazines Direct was easy to use, guided me through the process, and I was able to...

Διαβάστε περισσότερα

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading the magazine. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Not received

I haven’t received it yet

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

slow to deliver book

still no book

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Terrible Service

Terrible. No way to speak to anyone st Magazines Direct, Bought a subscription but about a week before any response. Totally appalling service

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

JO

John

Επαληθευμένη από το Feefo

Macclesfield

1 year ago

Τι είπε ο John για Magazines Direct:

Informative comuter information

a very informative publication for the purchase for computer hardware

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading the magazine. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Easy enough, quick and to the point.

ABS

Magazines Direct

1 year ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading the magazine. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Be careful on the website

See earlier comment

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Very poor dispatch.

I have never received this issue. I suspect that my address and / or postcode was incorrect. I would appreciate if I could get my money back for this issue.

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems and wish to cancel your subscription. Rest assured, I have escalated this with our Customer Services Team who will help cancel your subscription. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Αξιόπιστος πελάτης

Επαληθευμένη από το Feefo

1 year ago

Where’s the magazine

No issues received

ABS

Magazines Direct

1 year ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Woman's Weekly subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Rosell

0

Magazines Direct Κριτικές

Πώς συλλέγονται οι αξιολογήσεις της Feefo;

Ποιος μπορεί να αφήσει μια κριτική στη Feefo;

Πώς επαληθεύουμε τις κριτικές;

Πώς αντιμετωπίζουμε τις ψεύτικες κριτικές;