Macs Adventure Κριτικές

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the support you received from our U.S. administrative office did not meet your expectations and that there were issues with communication and accuracy. Providing timely and helpful service is a priority for us, so it’s disappointing to hear of any delays or miscommunication, especially when it impacted your plans and incurred additional costs. We’re also sorry to learn that some of the information for your walks was inaccurate. While we’re glad the innkeepers at Posada San Marcos were able to provide accurate details and offer you a wonderful experience, it should not have been necessary for them to step in this way. We will review your feedback with our product team to ensure our information is up-to-date and that future travelers receive the accurate support they need. Your feedback is very valuable to us, and we appreciate you bringing these issues to our attention. We hope we have the chance to restore your confidence in Macs Adventure. Thank you again for letting us know about your experience.

Thank you for your kind words! We’re pleased to hear that you were happy with the maps, hotels, and transfers. It’s true—the weather is the one thing we can’t control, but we’re glad it didn’t detract from your overall experience. We appreciate your feedback and hope to help you plan another adventure soon!

Thank you for sharing your wonderful experience! We’re delighted to hear that the accommodations and locations added to your enjoyment, making it easy to explore the local attractions on foot. It’s also great to know that the Macs app helped guide your journey and added value with tracking features for mileage and elevation. It sounds like your El Camino trip was just the experience you were looking for—especially with the support of the private transfer to Sarria, making the pilgrimage achievable within your time frame. We’re honored to have been part of such a meaningful journey for you and hope to assist with another memorable adventure in the future.

Thank you so much for your feedback! We’re thrilled to hear that you found the trip well-organized and the directions easy to follow. It’s great to know the information provided was helpful and that reaching out to our team was a smooth process. We’re here to make your experience as seamless as possible, and we hope to assist you with another adventure soon!

Thank you for taking the time to share this detailed feedback. We’re delighted that you enjoyed the first two hotels and that your luggage transfers went smoothly. However, we’re sorry to hear about the challenges you faced along the way. It sounds like the support during the rainy day hike didn’t meet your expectations. We understand that quicker guidance, particularly during unexpected weather, would have been ideal, and we appreciate your patience in finding a suitable solution. We'll address this with our team to ensure a more responsive approach in the future. We also recognize your concerns regarding the difficulty ratings. It’s valuable feedback to know that the trail’s terrain, especially with stairs, made sections more challenging than anticipated, especially given the comparisons to the West Highland Way. We’ll work on providing clearer descriptions of each hike’s unique demands, especially where stairs or uneven terrain. Thank you again for sharing these insights, and we hope to help make your future trips more comfortable and enjoyable.

Thank you for your feedback! We’re glad to hear that everything went smoothly overall. We’re sorry for the inconvenience caused by the discrepancy in the hike distance, which led to an unexpected 4 km detour. We’ll make sure our team looks into this to prevent it from happening in the future, and we hope this didn’t detract too much from your adventure. Thank you again for sharing your experience, and we look forward to making your next trip even better!

Thank you for taking the time to share your feedback. We're glad to hear that, overall, your experience was positive, but we’re truly sorry for the moments that fell short of your expectations. Regarding the change in your hotel reservation, our on-trip team did email about the adjustments; however, I apologize if this information did not reach you in a timely or clear manner. Your comfort and peace of mind are paramount, so we’ll review our communication process to ensure that any updates are conveyed more effectively in the future. We also appreciate your feedback on the accommodations. While we strive to provide high-quality stays that fit the character and charm of the route, we understand that expectations can vary. On our website, we do mention that "When staying in Leon, Pamplona, Sarria, and Santiago, you will stay in 3* hotels, while the other nights will be in a mixture of rural hotels and hostels." We are always working with our partners to raise standards, and your insights are invaluable in helping us refine our services. If you’d like to share any additional details or discuss your experience further, please feel free to reach out. We value your input and look forward to the opportunity to welcome you on another adventure.

Thank you for your feedback! We’re so glad to hear that you received friendly, efficient, and personalized service, and that every aspect of your trip was carefully planned and executed smoothly. It was our pleasure to help create your adventure, and we look forward to assisting with your future travels!