Rapid delivery with no problems. Very easy to order and although I am keeping this dress I was able to order with the comfort of knowing that if it didn’t fit it would’ve been easy to return
0
Κοινοποίηση
PS
Pauline Stevens
Επαληθευμένη από το Feefo
GBR
2 months ago
Τι είπε ο Pauline Stevens για Long Tall Sally:
Pending
Happy with the fast delivery had to return a item that had been wrongly sized recently so I hope there won’t be a problem regarding a refund this will be first time using any service from them so...
Διαβάστε περισσότερα
0
Κοινοποίηση
MB
Michele Broderick
Επαληθευμένη από το Feefo
USA
2 months ago
Τι είπε ο Michele Broderick για Long Tall Sally:
Customer Service can be a bit slow on returns and credits.
These latest purchases went very well and there were no issues. I did have a bit of trouble getting a refund/credit for a dress I returned over a year ago but the credit code was not valid and I...
Διαβάστε περισσότερα
0
Κοινοποίηση
SA
Sarah
Επαληθευμένη από το Feefo
GBR
2 months ago
Τι είπε ο Sarah για Long Tall Sally:
Easy to order, fairly easy to return (although you have to drop it at a shop yourself to avoid charges!). Free size exchange would be a good idea as other stores offer, particularly as the sizing...
Διαβάστε περισσότερα
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 months ago
Very good
0
Κοινοποίηση
LC
Linda Carr
Επαληθευμένη από το Feefo
GBR
2 months ago
Τι είπε ο Linda Carr για Long Tall Sally:
Unsatisfied
See details in the product review. LTS has kept money from a voucher I had tried to put towards a purchase.
Izzy
Long Tall Sally
2 months ago
Thank you for your feedback. We're sorry to hear about your concerns regarding a voucher.
After reviewing this order, we can confirm that no voucher was applied to this particular purchase. However, if you believe there has been an issue with a voucher balance or redemption, please contact our Customer Service team with the relevant details and we will be happy to investigate this further for you.
Kind regards, Izzy
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 months ago
If you’re a tall girl these lots of lovely clothing great leg lengths
Always very happy with the quality of their products and services
0
Κοινοποίηση
Αξιόπιστος πελάτης
Επαληθευμένη από το Feefo
2 months ago
The service was good.
0
Κοινοποίηση
NW
Niki Walker
Επαληθευμένη από το Feefo
USA
2 months ago
Τι είπε ο Niki Walker για Long Tall Sally:
I really really really wanted these to fit.
I’ve emailed and no answer. This is a scam. Poor quality clothes
Izzy
Long Tall Sally
2 months ago
Thank you for your feedback.
We're sorry to hear that the items did not fit as expected and that you were disappointed with the quality. We understand how frustrating this must be, especially when you were looking forward to receiving them.
We have sent you an email with information on how to return the items should you wish to do so. If you cannot locate the email, please check your spam or junk folder, as our messages can occasionally be filtered there.
We appreciate you bringing your concerns to our attention and hope we can help resolve this matter for you.
0
Κοινοποίηση
NW
Niki Walker
Επαληθευμένη από το Feefo
USA
2 months ago
Τι είπε ο Niki Walker για Long Tall Sally:
I would call this a false advertisement honestly
Poor quality, this is more like reality, which is fine if it was temu coat I guess.
Izzy
Long Tall Sally
2 months ago
Thank you for your feedback.
We're sorry to hear that the coat did not meet your expectations and that you were disappointed with the quality. We understand how frustrating it can be when a product differs from what you anticipated.
We take all customer feedback seriously and continuously review our product descriptions and imagery to ensure they accurately represent the items we sell. We appreciate you taking the time to share your experience and will pass your comments on to the relevant team for review.
Thank you for bringing this to our attention.
Συλλέγουμε ανεξάρτητα τα σχόλια για λογαριασμό των επιχειρήσεων που συνεργάζονται μαζί μας. Η πλατφόρμα μας απευθύνεται μόνο σε εξακριβωμένους αγοραστές, ώστε να είστε σίγουροι ότι διαβάζετε κριτικές από πραγματικούς πελάτες.
Μόνο οι πελάτες με απόδειξη αγοράς μπορούν να αφήσουν μια κριτική στη Feefo. Το εξασφαλίζουμε αυτό επικοινωνώντας με τους αγοραστές αμέσως μετά τη συναλλαγή τους.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.
Ελέγχουμε αν οι κριτικές προέρχονται από πραγματικούς πελάτες, αντιστοιχίζοντάς τες με μια πώληση ή συναλλαγή. Οι πελάτες καλούνται να αφήσουν μια κριτική μόνο αφού αγοράσουν από την επιχείρηση.